Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Lenexa, KS has seen steady growth in restaurant management roles like shift leads, fueled by a vibrant food service market. While demand is competitive, positions at popular chains such as Five Guys offer promising opportunities compared to some neighboring areas with fewer openings.
Lenexa's well-planned roads help ease commutes for shift leads, but peak hours can cause delays. Choosing shifts thoughtfully can balance work hours with personal time, especially since Five Guys offers a team environment that values positive scheduling flexibility.
Effective shift leads demonstrate strong communication, quick decision-making, and the ability to motivate diverse teams under pressure. They excel in maintaining operational flow and inspiring crew members while upholding food safety and customer service standards.
Absolutely, shift lead roles serve as a stepping stone toward restaurant management. Gaining hands-on experience in supervising shifts and mentoring staff equips candidates with crucial skills to advance into assistant manager or store manager positions.
A shift lead coordinates team tasks, ensures food quality, and resolves guest concerns promptly. They also monitor cleanliness, support opening/closing duties, and track shift performance, balancing operational oversight with hands-on coaching.
Five Guys emphasizes mentorship and performance feedback for shift leads, providing clear paths to promotion. The company fosters a supportive environment where hands-on leaders can develop management skills and access comprehensive benefits.
Indeed, Five Guys offers shift leads competitive pay starting at $19/hour plus tips, secret shopper bonuses, and free meals during shifts. This combination of financial and team-oriented rewards makes the role appealing and motivating.
Shift leads at Five Guys in Lenexa start with a competitive base wage around $19.00 per hour, complemented by tips and potential bonuses, aligning with regional standards for restaurant supervisory roles and reflecting the responsibilities involved.
Five Guys stands out by blending a fun, team-based culture with clear advancement opportunities. Shift leads benefit from robust training, inclusive management support, and perks like medical benefits and 401(k) plans, making it a strong choice locally.