NexlintoShift Lead
Company : Five Guys
Location : Buford, GA, 30518
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A shift lead at Five Guys Buford actively shapes the workplace atmosphere by motivating crew members and setting performance standards. Their leadership fosters collaboration and boosts morale, directly impacting customer satisfaction and operational efficiency within the fast-paced restaurant environment.
In Buford eateries, shift leaders who display clear communication, adaptability to fast service demands, and a positive attitude are highly sought. Emphasizing team support and accountability resonates well with local hospitality culture, enhancing both guest experience and staff retention.
Mastering multitasking under pressure, conflict resolution, and food safety protocols are essential for shift leads. Additionally, honing coaching abilities and fostering a productive team environment will distinguish candidates aiming for management growth in restaurant operations.
While formal certifications aren't always mandatory, local restaurants often value ServSafe food handler credentials and leadership training courses. These qualifications demonstrate commitment to safety and effective team management, improving a candidate's competitiveness in Buford's job market.
Buford's bustling dining scene results in steady demand for experienced shift leads. Five Guys, known for rapid turnover and growth potential, attracts many applicants, making strong leadership experience and customer service skills vital for standing out locally.
Shift leads at Five Guys in Buford typically start around $19.00 per hour, supplemented by tips and performance bonuses. This competitive pay aligns with regional standards for restaurant supervisory roles, reflecting the responsibility and leadership required.
Five Guys shift leads uniquely combine hands-on operational duties with mentorship in a fast-casual environment. The role emphasizes real-time feedback and team camaraderie, setting it apart from other leadership positions that might focus more on administrative tasks.
Starting as a shift lead opens pathways to management roles within Five Guys. The company supports growth through mentorship and performance reviews, enabling motivated individuals to advance toward store management and beyond in a dynamic, team-driven setting.
Beyond competitive wages, Five Guys offers shift leads free meals during shifts, secret shopper bonuses, and a comprehensive benefits package including medical and 401(k). These incentives contribute to a supportive work environment that values employee well-being.
Buford’s location provides accessible routes for nearby communities, making daily commutes manageable for most shift leads. However, traffic patterns during peak hours can affect travel times, so candidates often consider proximity when applying to ensure reliable attendance.