NexlintoShift Lead
Company : Five Guys
Location : Creedmoor, NC, 27522
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys values a hands-on leadership style where Shift Leads actively coach team members and maintain high food quality standards. In Creedmoor, this role emphasizes team camaraderie and real-time feedback, setting it apart from other eateries that might focus solely on task management or customer turnover.
Working as a Shift Lead at Five Guys offers mentorship and performance reviews that prepare you for higher management. The role provides opportunities to develop operational skills and leadership abilities critical for store management positions, making it a stepping stone within the company’s promotion structure.
A successful Shift Lead thrives on clear communication, motivating diverse teams, and maintaining accountability. Adaptability, problem-solving during busy shifts, and fostering a positive work culture are crucial for sustaining high service standards in dynamic restaurant settings.
Creedmoor’s restaurant sector shows steady demand for Shift Lead roles, especially in popular chains like Five Guys. While competition exists, candidates with prior leadership experience and strong customer service skills generally have favorable hiring prospects in this community.
Creedmoor offers accessible road networks ideal for car commuters, but public transit options are limited. Candidates should plan for personal transportation or carpooling, especially for early or late shifts, to ensure timely arrival at Five Guys locations.
At Five Guys, Shift Leads actively oversee daily food preparation and cleanliness routines, ensuring compliance with safety protocols. Their leadership ensures that team members uphold quality standards, creating a safe and welcoming environment for guests.
Shift Leads at Five Guys in Creedmoor start with a competitive base wage of $19.00 per hour, with additional earnings from tips and weekly secret shopper bonuses. This compensation package reflects the responsibilities and leadership expectations of the position.
Yes, Five Guys offers real-time feedback and mentorship programs that help Shift Leads refine communication and operational skills. This support fosters continuous growth, preparing employees for more advanced roles within the company’s leadership hierarchy.
Unlike retail or production leads, Five Guys Shift Leads blend customer service excellence with food quality oversight. They juggle guest interactions, team motivation, and operational tasks simultaneously, requiring a versatile approach tailored to a fast-food environment.
Five Guys offers Shift Leads perks such as free meals during shifts, eligibility for weekly secret shopper bonuses, and access to a comprehensive benefits package including healthcare and 401(k). These incentives support both personal well-being and career growth.