Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership combined with team mentorship, fostering a positive culture in Canyon, CA. Unlike some chains, shift leads here manage daily operations while directly influencing food quality and service standards, making it a dynamic role with clear growth paths within the company.
Effective communication paired with quick decision-making and motivational abilities distinguishes top shift leads. At Five Guys, leaders excel by maintaining high food safety standards, resolving guest issues promptly, and fostering teamwork, all essential for smooth shift operations and staff development.
Shift roles include supervising team members, ensuring operational flow, upholding food safety, and managing cleanliness. In Canyon’s Five Guys, the shift lead also drives employee coaching and handles guest interactions, making it pivotal for maintaining the restaurant’s reputation and efficiency.
Yes, Canyon's restaurant scene is growing, increasing competition for shift lead roles at reputable brands like Five Guys. Candidates with prior leadership experience and strong customer service skills have a notable advantage in securing these sought-after positions.
Shift leads at Five Guys in Canyon start at $19.00 per hour, supplemented by tips and weekly secret shopper bonuses. This compensation, combined with benefits and free meals, reflects competitive pay for restaurant leadership roles in the area.
Five Guys offers mentorship, real-time feedback, and structured performance reviews to encourage development. Shift leads in Canyon can advance to management roles through demonstrated leadership, continuous learning, and proven operational success within the company’s supportive environment.
Canyon’s community values teamwork and responsiveness, which aligns well with Five Guys’ emphasis on positive guest experiences and employee collaboration. Shift leads adapt by fostering a cooperative atmosphere and ensuring smooth, high-energy shift operations reflective of local expectations.
Many believe shift leads only handle scheduling, but at Five Guys, they actively engage in coaching, quality control, and guest relations. The role requires leadership presence throughout shifts, balancing operational tasks with motivating the crew and maintaining service standards.
Five Guys combines competitive pay with bonuses, free meals, and a team-focused culture, distinguishing it from other local options. Shift leads here gain meaningful leadership experience in a fast-paced environment that prioritizes both employee growth and customer satisfaction.
Yes, shift leads receive weekly secret shopper bonuses, free meals during shifts, and eligibility for a comprehensive benefits package including medical and 401(k). These perks enhance the overall compensation and job satisfaction for leaders at this location.