NexlintoOil Change Assistant Manager
Company : Driven Brands
Location : Cleveland, OH, 44101
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Cleveland's automotive service sector shows steady demand for Oil Change Assistant Managers, driven by a mix of local businesses and franchises like Driven Brands. Candidates with leadership skills and hands-on experience often stand out, as the region values reliable service managers who can handle busy shop environments effectively.
Handling a surge of vehicles during peak times requires quick decision-making and team coordination to maintain service speed without compromising quality. In Cleveland’s fast-paced environment, managing workflow efficiently and mentoring staff on the spot become critical to avoid customer wait times and ensure safety.
Unlike technicians focusing mainly on vehicle maintenance like oil changes and filter replacements, Assistant Managers juggle operational oversight, team leadership, customer service, and inventory control. Their role blends hands-on tasks with supervisory duties to keep the shop running smoothly and customers satisfied.
Driven Brands emphasizes paid training and career advancement, combining hands-on service with leadership growth. The company culture supports performance-driven employees with bonuses, health benefits, and perks like free oil changes, creating a blend of technical skill development and managerial experience.
Candidates need to handle physical tasks such as lifting up to 50 pounds and working in service pits while maintaining safety standards. Leadership potential and a positive attitude are essential to coach teams and manage shop operations effectively, even without prior automotive experience.
Entry-level Oil Change Assistant Managers in Cleveland generally earn between $15 to $20 per hour, with bonus opportunities enhancing total compensation. Driven Brands often supplements hourly pay with benefits like health insurance and 401(k) matching, making the overall package competitive locally.
Driven Brands offers structured paid training and fast-track advancement pathways, allowing Assistant Managers to build leadership and technical skills. Employees motivated to grow can leverage bonus incentives and mentorship opportunities to move into higher management roles within the automotive service arena.
Yes, dependable transportation is crucial due to Cleveland’s spread-out commercial zones and varying shift schedules. Being punctual and flexible helps maintain smooth shop operations and supports leadership roles that often require early opening or late closing duties.
Oil Change Assistant Managers focus extensively on automotive service quality, safety protocols, and vehicle maintenance tasks alongside customer interactions. This contrasts with gas station assistant managers who may prioritize fuel sales, convenience store operations, and general retail management.
Besides competitive pay and benefits, Driven Brands extends perks like free oil changes to employees, enhancing job satisfaction. This benefit not only reduces personal vehicle maintenance costs but also fosters a deeper connection to the automotive service environment.