General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys emphasizes a unique blend of high-energy management with a people-first culture, demanding hands-on leadership and adaptability in a fast-paced kitchen environment. The open-kitchen concept fosters real-time communication, making this General Manager position more interactive and team-driven compared to typical fast-food roles.
Strong motivational skills top the list, as inspiring a diverse team through high-energy service hours is critical. Effective communication, stamina for physical activity, and a genuine passion for food and team collaboration are equally vital for managing restaurant operations smoothly.
While a high school diploma is the minimum requirement, having 1–2 years of leadership experience, especially in food service, significantly boosts candidacy. Maitland’s competitive market values practical skills and reliability, so continuing education or certifications like ServSafe can also enhance prospects.
General Managers at Five Guys in Maitland typically earn between $45,000 and $55,000 annually, factoring in base pay plus potential quarterly bonuses tied to restaurant performance. This aligns with regional standards for restaurant management roles, reflecting both responsibility and local cost of living.
Maitland’s growing hospitality sector creates steady demand for skilled managers, but competition remains robust. Candidates demonstrating leadership agility and strong interpersonal skills stand out. Five Guys’ reputation for internal growth also means motivated applicants have promising career advancement opportunities locally.
Maitland’s fast-paced, tourist-influenced dining scene means managers must quickly adapt to fluctuating customer volumes and diverse team dynamics. Additionally, balancing early and late shifts requires stamina and flexible scheduling, while maintaining service quality amid high local competition demands sharp operational oversight.
At Five Guys, General Managers in Maitland are pivotal in upholding a culture that values teamwork, enthusiasm for food, and open communication. Managers are encouraged to lead with humility and actively participate in all restaurant areas, fostering an energetic, collaborative atmosphere that’s central to the brand’s success.
While not mandatory, ServSafe certification is highly regarded, reflecting a commitment to food safety standards important in Florida’s regulatory environment. Five Guys values any continuing education or proven leadership training, which can distinguish candidates in this competitive market.
This role offers hands-on leadership experience within a rapidly expanding brand, providing exposure to operational, financial, and team management skills. Five Guys’ focus on internal promotions enables ambitious managers in Maitland to progress into area or regional general management positions, enhancing career trajectories.
Five Guys combines competitive compensation with a dynamic team culture and leadership development programs. The open kitchen environment encourages direct involvement in daily operations, creating a rewarding, fast-paced workplace that values both employee well-being and guest satisfaction.