NexlintoShift Lead
Company : Five Guys
Location : Midland, NC, 28107
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Leading shifts at Five Guys Midland means actively shaping how team members collaborate under fast-paced conditions. Your leadership style sets the tone for efficiency, positivity, and high customer service standards, directly impacting both employee morale and guest satisfaction in this specific regional market.
Third shift leadership requires managing overnight energy levels and maintaining motivation despite lower foot traffic. In Midland, balancing productivity with team wellbeing during late hours is crucial, demanding flexibility, clear communication, and quick problem-solving to uphold Five Guys’ service quality.
A Shift Lead distinguishes themselves through strategic delegation, conflict resolution, and operational oversight. They also ensure compliance with food safety and quality, motivate diverse crews, and adapt swiftly to challenges, elevating daily performance beyond routine tasks.
Beginning as a Shift Lead opens pathways to assistant manager and ultimately restaurant manager roles. This position builds essential leadership experience, operational knowledge, and team-building skills valuable for climbing the management ladder within Five Guys or similar chains.
Midland’s growing population and regional dining culture have increased demand for experienced Shift Leads to support expanding store operations. This local trend creates competitive hiring but also opportunities for quick advancement given the area’s evolving foodservice market.
Shift Leads in Midland typically earn around $19 hourly, aligning with local cost of living and industry standards. Compared to larger NC cities, Midland offers competitive wages with additional perks like tips and bonuses, balancing income with affordable living expenses.
Five Guys’ emphasis on quality food prep, team mentorship, and customer interaction sets its Shift Lead role apart. The culture fosters hands-on leadership with real-time feedback, creating a supportive environment that encourages growth beyond typical fast-food supervisory duties.
Five Guys provides Shift Leads with mentorship, performance reviews, and ongoing feedback tailored to individual growth. This approach equips leaders in Midland with practical coaching skills and operational insight necessary for managing shifts effectively and advancing careers.
Yes, Shift Leads at Five Guys Midland benefit from weekly secret shopper bonuses shared by the shift team, encouraging high standards in service and cleanliness. This incentive boosts motivation and rewards collective performance during each shift.
Starting pay typically begins at $19.00 per hour, supplemented by tips and performance bonuses. Along with base wages, these additional earnings reflect the role’s leadership responsibilities and the active pace of shifts within the Midland restaurant market.