NexlintoAssistant Operations Manager
Company : Crunch Fitness
Location : Cleveland, OH, 44110
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
In Cleveland, an assistant operations manager at a gym like Crunch Fitness plays a pivotal role in developing tailored membership drives and ensuring exceptional member experiences, which are critical for boosting retention in a competitive local health club market.
Strong communication, team mentorship, and strategic sales management are essential leadership qualities. For an assistant operations manager in fitness, these skills help align staff performance with club goals and foster a motivating, member-focused environment.
While not always mandatory, certifications in fitness management, customer service excellence, or sales training are highly regarded in Cleveland's fitness sector, as they demonstrate a candidate’s commitment to operational success and member satisfaction.
Cleveland’s fitness industry is growing steadily, with Crunch Fitness expanding its footprint. This creates moderate competition for assistant operations manager roles, often favoring candidates with proven sales or operational leadership experience in similar local markets.
Working a Friday-Tuesday rotation can challenge work-life balance, especially in Cleveland’s active fitness community where weekend peak hours demand high energy and strong team coordination to maintain sales momentum and member engagement.
Crunch Fitness emphasizes a fun, inclusive atmosphere. Assistant operations managers are expected to embody this culture by fostering spirited teamwork, driving local community outreach, and ensuring that both staff and members enjoy a dynamic, supportive environment.
Crunch Fitness supports career progression by promoting from within, offering leadership development programs, and providing exposure to multi-site management, which benefits assistant operations managers aiming to elevate to general manager or regional roles.
In Cleveland, assistant operations managers in fitness settings typically earn between $45,000 and $55,000 annually, with monthly bonuses exceeding $1,000. Commission from personal training sales may further enhance total compensation, making the role financially rewarding.
Crunch Fitness’s assistant operations manager role uniquely combines hands-on sales leadership with community engagement and member experience enhancement in a spirited, inclusive setting, setting it apart from more traditional administrative or back-office operations jobs.
Crunch Fitness expects assistant operations managers to adeptly juggle operational oversight—like scheduling and compliance—with proactive sales leadership, ensuring that club performance and member satisfaction advance simultaneously in the highly competitive Cleveland market.