NexlintoOil Change Assistant Manager
Company : Driven Brands
Location : Lakewood, OH, 44107
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
An Oil Change Assistant Manager in Lakewood typically juggles overseeing shop operations, coaching technicians, and handling customer interactions. Expect a blend of hands-on vehicle maintenance with managerial tasks, especially during peak hours, ensuring smooth workflow and safety compliance in a busy automotive service setting.
Strong communication and team motivation are key for this role, alongside the ability to swiftly resolve operational challenges. Since the assistant manager often steps in for the shop manager, adaptability and decision-making under pressure help maintain service standards and a positive customer experience.
While paid training is common, having basic automotive service knowledge or certifications like ASE Entry-Level Maintenance can boost your profile. Practical skills in oil changes and filter replacements paired with leadership potential elevate candidates in competitive markets like Lakewood, OH.
Driven Brands emphasizes a performance-driven culture with paid training and career fast-tracking. Their mix of customer service focus and operational leadership creates growth opportunities not just in routine oil change tasks but in advancing to higher management roles within automotive services.
Yes, besides competitive hourly wages and bonuses, employees enjoy perks like free oil changes, comprehensive health plans, and a 401(k) match. This combination supports both work-life balance and financial wellness, reflecting Driven Brands' investment in their team's long-term success.
Lakewood's automotive service sector sees moderate demand for oil change professionals, with multiple shops seeking skilled assistants and techs. Candidates with leadership aptitude and hands-on skills often stand out, especially when applying to established chains where growth prospects are clearer.
Seasonal temperature swings in Lakewood require managers to ensure safe working conditions in both hot summers and cold winters. This includes managing team comfort while maintaining efficient vehicle servicing, adapting workflow to weather challenges common in the Ohio region.
Salaries generally range between $40,000 and $50,000 annually, depending on experience and shop size. Driven Brands offers competitive hourly pay supplemented with bonuses, positioning this role as financially rewarding within the local oil change job market.
Unlike entry-level techs focusing solely on oil changes and basic maintenance, assistant managers oversee shop workflow, mentor staff, and handle customer service challenges. They also manage inventory and safety protocols, balancing technical duties with leadership responsibilities.
Driven Brands cultivates upward mobility by offering paid training and fast-track advancement. Excelling in this assistant role can lead to shop manager positions, enabling professionals to build a solid foundation in automotive service leadership within a reputable company.