Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Pomona's fitness industry sees rising demand for leadership roles due to community health trends. Assistant General Manager positions at brands like Crunch Fitness attract candidates with sales and management skills, making competition moderate but favoring those with proven team-building and customer engagement experience.
While formal certifications aren't always mandatory, Pomona fitness clubs prefer candidates with sales leadership experience and fitness industry knowledge. Certifications in fitness management or customer service excellence can enhance candidacy, aligning with local expectations for professional growth in gym operations.
Strong communication, team leadership, and sales acumen define a thriving Assistant General Manager. Excelling at motivating staff, managing operations smoothly, and cultivating member relationships are key competencies that support career advancement in general management roles.
Balancing staff schedules, meeting membership sales targets, and maintaining high customer satisfaction are routine challenges. Additionally, adapting to fluctuating foot traffic and coordinating community outreach require agile decision-making and problem-solving skills.
Crunch Fitness offers a base pay around $20 per hour, complemented by monthly bonuses exceeding $1,000 and commissions on personal training sales. This compensation package reflects Pomona’s cost of living and competitive fitness market standards.
Crunch Fitness emphasizes a 'no judgments' culture blending entertainment with serious exercise, so AGMs here focus heavily on creating an energetic, inclusive atmosphere while driving sales and community engagement, setting it apart from more traditional gym management roles.
AGMs at Crunch benefit from hands-on experience in sales strategy, staff development, and local marketing initiatives. The rapidly expanding brand offers clear pathways for career progression supported by a fun, team-centered environment that values passion and performance.
Absolutely. The role involves active participation in local outreach and marketing efforts, fostering connections with community members and businesses. This engagement not only boosts club visibility but also enhances professional relationships within Pomona's fitness ecosystem.