NexlintoShift Lead
Company : Five Guys
Location : Braselton, GA, 30517
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Mastering clear communication, team motivation, and swift problem-solving are vital for a Shift Lead. These skills help maintain smooth operations, ensure food quality, and foster a positive atmosphere, which are crucial for effective crew management in dynamic restaurant settings.
Building hands-on experience by leading shifts, learning operational standards, and embracing mentorship opportunities are key. In Braselton’s growing hospitality market, showing adaptability and leadership readiness can accelerate promotions within local establishments like Five Guys.
A Shift leads by organizing crew assignments, overseeing food safety, managing guest satisfaction, and ensuring cleanliness. Unlike general crew members, this role involves operational oversight and team coaching to maintain service standards during each shift.
Braselton’s competitive dining scene demands quick adaptation to fluctuating customer volumes and peak hours. Balancing staff coordination with maintaining food quality under pressure is a distinctive challenge Shift Leads face locally.
Shift Lead positions in Braselton generally offer between $17 and $22 per hour. Five Guys stands out with a starting wage of $19 per hour plus tips and bonuses, making it competitive within the local fast-food leadership job market.
Five Guys emphasizes mentorship and real-time feedback to nurture leadership talents. Shift Leads benefit from performance reviews and a pathway to management, alongside a culture promoting growth and team collaboration.
Shift Leads at Five Guys set the tone by fostering positivity and teamwork, directly impacting guest experience and staff morale. Their role in enforcing cleanliness and operational standards helps maintain the brand’s reputation for quality and friendly service.
Local demand for Shift Leads is steady due to Braselton’s expanding restaurant scene. Applicants should anticipate a selection process focusing on leadership aptitude and prior food service experience, with Five Guys offering attractive incentives to stand out.
Shift Leads monitor food quality consistency, team productivity, cleanliness standards, and customer service feedback. Tracking these metrics ensures operational efficiency and helps identify areas for immediate improvement during their shift.
Prospective Shift Leads should have prior leadership experience in fast-paced food environments, strong communication capabilities, and a passion for customer service excellence. A proactive attitude and reliability are also highly valued at Five Guys.