NexlintoShift Lead
Company : Five Guys
Location : Delano, MN, 55328
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Delano emphasizes hands-on leadership combined with team mentorship, setting it apart from other local eateries. The focus on weekly secret shopper bonuses and a culture of real-time feedback creates a dynamic work environment that values both performance and growth uniquely in this Minnesota community.
Showcasing strong communication, team motivation, and problem-solving skills is essential. Employers value candidates who can maintain quality and safety standards while inspiring positivity on the floor, especially in fast-food environments where managing multiple priorities during shifts is critical.
Shift Leads often juggle supervising crew assignments, ensuring food safety, and swiftly resolving guest issues. Preparing by gaining experience in multitasking under pressure and developing conflict resolution skills can help you thrive in this energetic, customer-focused role.
Delano's restaurant sector is growing steadily, with a solid need for reliable shift supervisors at popular chains like Five Guys. While competition exists, candidates with leadership experience and a positive attitude tend to have an advantage in securing these roles locally.
Delano offers accessible roadways with moderate traffic, making commutes manageable for most. However, public transportation is limited, so having personal transport or carpooling options is often necessary for punctuality and schedule flexibility in shift work.
Five Guys supports career progression through mentorship and performance reviews, enabling Shift Leads to move toward management roles. Demonstrating initiative, leadership, and consistent shift success can open doors to assistant manager or store manager positions.
Starting at $19 per hour plus tips and bonuses, Five Guys' compensation aligns competitively with regional fast-food leadership roles. The addition of weekly secret shopper bonuses enhances earning potential beyond base pay, reflecting the company's investment in shift performance.
Five Guys provides free meals every shift, a comprehensive benefits package including medical and 401(k), and a team-oriented culture focused on growth and fun. These perks, combined with real-time feedback, create a supportive environment uncommon in many similar establishments.
Five Guys' Shift Leads require a balance of operational oversight and customer engagement in a fast-paced food service context, demanding quick decision-making and hands-on coaching. Unlike retail or production leads, they often handle immediate food safety and guest satisfaction in real-time.
Yes, Five Guys emphasizes mentorship and real-time feedback to help Shift Leads refine leadership and operational skills. This continuous development approach equips leaders with the tools needed for managing crews effectively and advancing their restaurant careers.