Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
Recent Jobs
Jobseekers are also searching for
Popular Searches for Oil Change Assistant Manager
Frequently Asked Questions
Success in this role requires practical knowledge of oil changes, filter replacements, and light vehicle maintenance. Being comfortable with physical tasks like lifting up to 50 pounds and navigating service pits is also critical for maintaining smooth daily operations in a fast-paced automotive environment.
This role offers a strong leadership pathway by combining team coaching with operational oversight. Employees gain paid training, develop technical skills, and benefit from fast-track opportunities, making it ideal for those aiming to grow within automotive service management.
Unlike technicians focusing solely on vehicle service, assistant managers balance hands-on maintenance with leadership duties such as managing workflow, mentoring staff, and stepping up during managerial absences to ensure customer satisfaction and operational efficiency.
Driven Brands emphasizes leadership development by providing paid training and encouraging assistant managers to mentor team members. The role also involves maintaining safety standards and service quality, ensuring a productive and customer-focused shop culture.
Driven Brands offers competitive hourly wages with bonus potential, paid time off, and comprehensive health benefits. These perks, along with employee oil change discounts, help foster a balanced lifestyle suited to the demands of automotive service roles in Maple Heights.
Assistant managers in this region generally earn between $16 and $22 per hour, factoring in experience and bonuses. Driven Brands provides competitive pay aligned with local standards, plus benefits like 401(k) matching and health insurance options.
Maple Heights shows steady demand for automotive service roles, including assistant managers. Candidates can expect moderate competition but benefit from local businesses like Driven Brands investing in paid training and career growth, making it a promising market for job seekers.
Given the hands-on nature of the job and need for punctuality during busy service hours, reliable transportation is crucial. Traffic patterns in Maple Heights can affect shift start times, so planning efficient routes helps maintain smooth shop operations.
Driven Brands values energetic, customer-oriented leaders who excel in team coaching and operational oversight. The ability to maintain service quality and safety while adapting to a fast-paced environment is essential for this role.
This position blends light automotive maintenance duties with leadership tasks, unlike typical gas station managers who focus more on retail operations. It requires technical skills in vehicle service alongside team and workflow management.