NexlintoShift Lead
Company : Five Guys
Location : Granby, CT, 06035
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Granby, CT actively manages team workflow, ensures food quality, and maintains cleanliness standards, creating an efficient and welcoming environment. Their leadership directly impacts customer satisfaction and operational success during each shift.
Effective communication, team motivation, and quick problem-solving are vital for a Shift Lead, especially in dynamic environments like restaurants. Demonstrating accountability and adaptability helps maintain smooth operations and a positive team atmosphere.
Many Shift Leads progress into management roles such as Assistant Manager or General Manager. This position builds critical skills in staff supervision, operational oversight, and customer relations, laying the groundwork for leadership opportunities in hospitality.
While not always required, certifications in food safety (like ServSafe) and leadership workshops can boost a Shift Lead’s credentials in Granby. Local employers value candidates who understand regional health codes and demonstrate formal management training.
Shift Lead vacancies in Granby tend to attract a broad pool due to the town's steady restaurant industry growth. Candidates with prior leadership experience and strong customer service skills generally stand out in this moderately competitive market.
Five Guys emphasizes a team-focused culture with perks like weekly bonus opportunities and free meals. The role combines hands-on leadership with real-time mentorship, offering growth potential unmatched in many other fast casual spots around Granby.
At Five Guys, Shift Leads embody commitment to quality food and exceptional service by coaching teams and maintaining high standards. Their role is pivotal in sustaining the brand’s reputation for a friendly, consistent guest experience.
Shift Leads at Five Guys in Granby earn a competitive base pay starting around $19.00 per hour, supplemented by tips and weekly secret shopper bonuses, making the total compensation attractive within local food service leadership roles.
Managing shift work often involves handling unpredictable peak hours and coordinating diverse team members. Successful Shift Leads tackle these by fostering clear communication, setting realistic expectations, and maintaining a positive, organized workspace.
Five Guys in Granby is typically reachable via major roads and local transit routes, making daily commutes manageable. Prospective Shift Leads often consider proximity to reduce travel stress and ensure punctuality during varied shift schedules.