Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Crunch Fitness emphasizes a 'no judgments' culture blending fitness with entertainment, making the AGM role uniquely focused on fostering a fun, high-energy environment. The Highland Park location values community engagement more, meaning the AGM often leads local marketing efforts distinct from other gyms.
AGMs at Crunch Fitness drive member satisfaction by delivering personalized experiences and overseeing staff training. In Highland Park, cultivating relationships through community outreach and tailored fitness events can significantly boost member loyalty and retention.
Strong communication, team development, and sales motivation are essential. The role demands balancing operational oversight with inspiring staff and members, requiring adaptability and a passion for fitness to lead effectively in a dynamic club environment.
Highland Park's fitness industry has seen steady growth, increasing competition for managerial roles. Candidates with proven sales experience and leadership in gym settings, like those Crunch Fitness seeks, tend to stand out in this moderately competitive local market.
While not mandatory, certifications in fitness management or sales leadership can provide an edge. Local clubs, including Crunch Fitness, appreciate credentials showing expertise in team development and customer engagement aligned with industry standards in Illinois.
The base pay is $20 per hour, complemented by a monthly bonus potential exceeding $1,000 and commissions on personal training sales. This compensation package reflects the role's mix of operational duties and sales-driven responsibilities.
AGMs have clear growth paths, often advancing to General Manager roles or regional leadership within Crunch's expanding network. The company values passion and performance, making it ideal for ambitious professionals seeking upward mobility in fitness management.
Unlike typical operations roles, this position blends sales leadership, community outreach, and member experience enhancement within a fitness-entertainment hybrid. It requires not just operational skills but also a high-energy, motivational approach tailored to gym culture.
The AGM fosters an inclusive environment where staff and members feel supported regardless of fitness level. This philosophy influences team training, customer service approaches, and the creation of welcoming spaces that encourage member engagement and retention.
Balancing peak hours with staffing schedules and maintaining member enthusiasm in a competitive market are common challenges. Crunch Fitness supports AGMs with ongoing training, community involvement initiatives, and performance incentives to overcome these hurdles.