NexlintoShift Lead
Company : Five Guys
Location : Florham Park, NJ, 07932
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership where shift leads actively coach team members and maintain high food quality and cleanliness standards. Compared to other chains, the role offers direct involvement in daily operations with added perks like secret shopper bonuses and real-time feedback, enhancing both team dynamics and customer experience.
Starting as a shift lead at Five Guys opens doors to management roles through continuous mentorship, performance reviews, and internal promotions. The company fosters growth by providing leadership training and opportunities to take on increasing responsibilities, ideal for those aiming to build a long-term career in restaurant management.
Critical skills include effective communication, team motivation, and strong organizational abilities. Since Florham Park's setting demands quick problem-solving and adherence to food safety, candidates should also be adaptable, dependable, and enthusiastic about maintaining high standards under pressure.
Yes, the position offers a competitive base pay starting at $19.00 per hour, supplemented by tips and bonuses. This compensation aligns with Florham Park's local wage standards for fast food leadership roles, balancing living expenses and competitive hiring market demands.
Florham Park's suburban location offers accessible routes via major highways, though rush hours can extend commute times. Candidates should consider flexible scheduling or carpooling options to optimize punctuality and reduce daily travel stress when applying for shift lead roles here.
Hiring demand for shift leads in Florham Park remains steady, driven by the region's growing restaurant sector. Candidates with leadership experience in fast-paced environments and strong customer service skills typically face favorable competition and quicker interview turnarounds.
Apart from standard crew supervision, Five Guys shift leads in Florham Park actively manage secret shopper bonus programs and real-time performance feedback, which is less common elsewhere. This creates a dynamic environment focused on continuous improvement and team motivation.
Five Guys fosters a supportive, team-oriented atmosphere with perks like free meals during shifts and a comprehensive benefits package including medical and 401(k) options. This culture promotes employee satisfaction and encourages long-term commitment in leadership roles.
Shift leads ensure smooth transitions by supervising opening and closing tasks, verifying cleanliness, organizing supplies, and tracking shift performance metrics. Their oversight guarantees operational readiness and adherence to company standards every day.
While formal certifications aren't mandatory, candidates with food safety training or prior leadership experience in food service gain an advantage. Florham Park employers value practical knowledge in safety protocols and team management for shift lead applicants.