NexlintoShift Lead
Company : Five Guys
Location : Brentwood, TN, 37027
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Brentwood actively drives team morale by setting operational pace and coaching crew members. This leadership role ensures a cooperative atmosphere, balancing productivity with positivity to uphold high food quality and customer service standards during every shift.
Essential traits include clear communication, quick problem-solving, and motivational skills. A Shift Lead must manage diverse team members, maintain food safety, and handle guest concerns efficiently, all while fostering a positive workplace culture that encourages growth and accountability.
Serving as a Shift Lead provides hands-on experience in supervising operations, mentoring staff, and managing performance metrics. This role builds critical skills in decision-making and team leadership, which are foundational for advancing into higher management positions within the hospitality industry.
Absolutely, Five Guys encourages Shift Leads in Brentwood to develop professionally through real-time feedback, mentorship, and access to promotion opportunities. The company’s growth-oriented culture supports employees eager to climb the management ladder.
At Five Guys, Shift Leads take ownership of shift performance metrics and secret shopper incentives, emphasizing accountability. Their role combines operational oversight with direct involvement in food quality and guest satisfaction, reflecting the brand’s commitment to excellence.
Shift Leads at Five Guys in Brentwood start at a competitive base pay of $19.00 per hour, complemented by tips and shift bonuses. This wage aligns well with local market standards for fast-paced restaurant leadership roles.
Brentwood’s vibrant food service sector means moderate competition for Shift Lead roles. Five Guys’ reputation for team culture and growth opportunities helps attract motivated applicants, but candidates with leadership experience and strong customer service skills stand out.
Brentwood offers accessible road networks and public transit options, but candidates should evaluate peak traffic times to ensure punctuality. Proximity to the restaurant and shift scheduling flexibility can greatly influence daily commute convenience.