Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Hollywood's automotive service sector is growing, but competition for Oil Change Assistant Manager roles remains moderate. Candidates with leadership experience and hands-on skills tend to stand out, especially at well-known companies like Driven Brands. Local demand is steady, favoring those ready to adapt in a fast-paced environment.
While formal certifications aren't always mandatory, certifications like ASE (Automotive Service Excellence) or safety training recognized in Florida can boost job prospects. Local employers value candidates demonstrating technical proficiency and safety awareness, which helps in leadership roles such as Oil Change Assistant Manager.
Strong interpersonal skills, the ability to supervise a team effectively, and a proactive approach to problem-solving are crucial. Being hands-on while managing daily shop operations ensures service quality and customer satisfaction, which are key for thriving in this assistant management position.
Unlike entry-level technicians focusing mainly on vehicle maintenance tasks, assistant managers balance hands-on duties with overseeing workflow, mentoring staff, and handling customer interactions. This role blends technical work with leadership responsibilities to keep the shop running smoothly.
This position acts as a stepping stone towards shop manager or operations roles. Driven Brands and similar companies often promote from within, especially for those who demonstrate leadership, technical skills, and customer service excellence, accelerating career advancement.
Driven Brands provides paid training tailored to blend leadership development with technical service skills. Employees gain hands-on experience and mentorship, which is ideal for those eager to grow in a performance-driven automotive service culture.
Yes, apart from competitive pay and bonuses, employees enjoy benefits like free oil changes, paid time off, health coverage options, and a 401(k) company match, making the role attractive for those seeking both professional and personal growth.
In Hollywood, FL, assistant managers in oil change shops generally earn between $40,000 to $52,000 annually, depending on experience and company size. Bonuses and benefits from employers like Driven Brands can enhance total compensation.
Driven Brands cultivates a fast-paced, team-oriented atmosphere emphasizing customer service and operational efficiency. Assistant managers benefit from structured training and clear pathways for advancement, making the workplace dynamic and rewarding.
Yes, the role involves lifting up to 50 pounds, maneuvering in service pits, and standing or bending for extended periods. While leadership is key, hands-on involvement requires physical stamina, aligning with typical assistant manager duties in automotive services.