Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
At Crunch Fitness Wellington, the assistant general manager navigates a dynamic environment by fostering a motivated sales team while ensuring operational excellence. This role requires juggling staff development and hitting membership goals, blending leadership with hands-on sales strategies tailored to the local fitness market.
An assistant general manager excels through a mix of strong communication, sales acumen, and team-building prowess. Unlike general managers, they focus more on direct staff coaching, daily operational support, and driving member engagement, especially in fast-paced, customer-centric gyms like Crunch Fitness.
Many assistant general managers transition into full general manager roles or regional leadership positions. With Crunch Fitness's rapid expansion, growth often includes overseeing multiple locations or moving into corporate roles focused on operations or strategic sales, especially for those demonstrating strong leadership and results.
While no strict certifications are mandated, qualifications in fitness management, sales, or leadership enhance candidacy in Wellington's competitive market. Familiarity with local health regulations and wellness trends also gives candidates an edge, reflecting the region’s active lifestyle culture.
Wellington’s growing fitness scene means that assistant general manager roles attract driven candidates. Expect a selection process emphasizing both leadership experience and sales success. Demonstrating community involvement and adaptability often tips the scales in a market where clubs prioritize energetic, customer-focused managers.
Crunch Fitness offers an hourly base of $20 for assistant general managers in Wellington, complemented by monthly bonuses exceeding $1,000 and commissions from personal training package sales. This competitive pay reflects both performance incentives and the fast-paced fitness environment.
The assistant general manager champions an inclusive and motivating atmosphere by leading with empathy and ensuring team members and gym-goers feel welcome. This culture shapes management practices, from staff training to member interactions, reinforcing Crunch’s unique blend of fitness and entertainment.
Besides internal club operations, the assistant general manager actively engages with Wellington’s community through events and partnerships. By spearheading local outreach, they generate leads and elevate the club’s profile, aligning sales goals with grassroots marketing efforts.
Unlike hospitality or retail, this assistant general manager role blends fitness expertise with sales leadership, focusing on membership growth and wellness programming. The position demands passion for fitness, community engagement, and managing a vibrant, health-oriented team in a fast-expanding gym brand.
Crunch Fitness expects assistant general managers to work a Friday-to-Tuesday schedule, including evenings and weekends, reflecting peak gym hours. This structure supports member accessibility and ensures leadership presence during high-traffic periods in Wellington's active fitness market.