NexlintoAssistant Operations Manager
Company : Crunch Fitness
Location : Maple Heights, OH, 44137
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
An Assistant Operations Manager at a fitness center like Crunch Fitness needs to blend motivational leadership with operational savvy. Key traits include team mentorship, inspiring a dynamic work culture, managing sales-driven goals, and ensuring member satisfaction—all pivotal for thriving in a service-focused environment.
Success in this position involves juggling membership growth initiatives while overseeing daily club operations. Prioritizing clear communication, strategic scheduling, and proactive staff development helps maintain smooth workflows without sacrificing sales performance.
In Maple Heights, OH, aspiring Operations assistants at health clubs often advance to General Manager roles or regional leadership positions. Gaining experience in sales management, local marketing, and team leadership within fast-growing companies like Crunch Fitness boosts promotion prospects.
While formal certifications aren’t always mandatory, credentials in business administration, fitness management, or customer service excellence are favored locally. Additionally, certifications in sales techniques or health club operations can provide a competitive edge in Maple Heights.
Compensation typically includes a base salary complemented by monthly bonuses exceeding $1,000, especially when hitting sales targets. Considering local industry standards, total earnings can be competitive, enhanced by commission opportunities on personal training packages.
Crunch Fitness fosters advancement by promoting passionate leadership and providing access to cross-functional training. Assistant Operations Managers are encouraged to develop sales skills, operational expertise, and community engagement tactics, which align with the company’s rapid expansion plans.
Daily hurdles often include balancing staff scheduling complexities, meeting fluctuating membership sales goals, ensuring compliance with health regulations, and maintaining high member service standards—all while cultivating a positive team environment.
Maple Heights shows steady demand for operations roles in fitness centers due to growing health awareness. However, competition is moderate as local gyms seek candidates with strong sales acumen and leadership experience to drive member retention.
Crunch Fitness stands out by blending serious workout culture with entertainment, requiring managers to foster a fun yet results-driven atmosphere. This dual-focus on performance and member enjoyment shapes distinctive operational and sales strategies.
The role actively involves initiating local marketing campaigns and outreach programs to generate leads. This community connection not only boosts membership growth but also enhances the gym’s presence, fostering member loyalty and local brand recognition.