Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Serving as a Shift Lead at Five Guys in Loganville involves actively managing crew assignments and setting the tone for positive teamwork. You’ll foster cooperation among diverse team members while ensuring smooth operations, which directly impacts customer satisfaction and overall store success.
Local employers value strong communication, quick decision-making, and motivational abilities in Shift Leads. Demonstrating accountability and adaptability is key in Loganville’s fast-paced food service environment, where managing team energy and maintaining quality standards are crucial.
Taking on a Shift Lead role offers hands-on experience in supervising operations and mentoring staff, foundational for climbing the management ladder. It develops skills in accountability, team leadership, and operational excellence, making it a strategic stepping stone toward higher managerial positions.
While formal certifications aren't always mandatory, food safety training and local management courses can boost a Shift Lead’s profile in Loganville. Employers appreciate candidates who pursue recognized certifications that improve compliance with health standards and operational efficiency.
Loganville’s expanding food service sector means moderate competition for Shift Lead roles at chains like Five Guys. Candidates with proven leadership in fast-paced eateries and a commitment to customer service tend to have an advantage during hiring.
Five Guys stands out by providing Shift Leads with weekly secret shopper bonuses, free meals each shift, and a comprehensive benefits package including medical and 401(k) options. This combination fosters a supportive workplace not always seen in nearby competitors.
Shift Leads at Five Guys are entrusted with real-time decision-making and coaching responsibilities, enabling them to directly influence food quality, cleanliness, and customer experience. This empowerment helps drive location success and personal growth within the company.
Shift Leads at Five Guys in Loganville typically start with a base pay around $19.00 per hour, supplemented by tips and performance bonuses. This competitive wage reflects the leadership responsibilities and local market standards for fast-food management positions.
Shift Leads at Five Guys can expect structured shifts with opportunities to influence scheduling. The role balances hands-on work with leadership duties, often fostering a team culture that supports flexibility and a positive work environment in Loganville.
Unlike crew members, a Shift Lead oversees daily operations, manages assignments, mentors staff, and addresses guest concerns proactively. This leadership role demands a focus on maintaining high standards across food quality, safety, and customer service throughout each shift.