Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Lyndhurst’s growing health-conscious community shapes how an Assistant Operations Manager tailors membership drives and community outreach. Understanding regional preferences for group classes and wellness events helps optimize club operations and member satisfaction in this specific NJ market.
While not always mandatory, certifications in fitness management or sales, alongside knowledge of NJ state health regulations, can boost an Assistant Operations Manager’s credibility and effectiveness within Crunch Fitness, aligning with local compliance and customer expectations.
Mastering team mentorship, sales strategy execution, and smooth day-to-day operational oversight are essential. Effective communication and the ability to foster a motivated work culture also distinguish standout leaders in this role.
Advancement often leads to General Manager or Regional Operations Director roles, leveraging expanded leadership, sales acumen, and operational expertise gained managing dynamic gym environments like Crunch Fitness.
Unlike broader managerial roles, this position zeroes in on supporting club operations, driving membership sales, and staff development while directly enhancing member experiences through localized outreach and team engagement.
Crunch’s blend of fun and performance demands a spirited, proactive approach to leadership—balancing rigorous operational standards with a vibrant, inclusive atmosphere that motivates staff and members alike.
Crunch’s commitment to entertainment-infused workouts means managers must innovate community engagement and sales tactics regularly, ensuring the brand’s distinctive energy resonates through every member interaction.
In Lyndhurst, Assistant Operations Managers often earn between $50,000 and $65,000 annually, with potential monthly bonuses exceeding $1,000 based on sales targets and personal training package commissions, reflecting the competitive fitness market.
Crunch’s fast-growing footprint offers a more dynamic, community-focused environment than some competitors, with a unique mix of entertainment and inclusivity that sets it apart from typical operations roles in the NJ fitness market.
Crunch prioritizes professional development through hands-on leadership opportunities, access to comprehensive health benefits, and a performance bonus structure, fostering growth within a rapidly expanding national brand.