Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness blends fitness with fun, so the Assistant Operations Manager role emphasizes not only operational efficiency but also fostering a vibrant, inclusive atmosphere. Unlike traditional gyms, you’ll support membership growth while promoting an energized team environment unique to Crunch’s brand.
Strong communication, mentoring skills, and the ability to drive sales results are key. You’ll need to balance operational oversight with motivating a sales-driven team, ensuring member satisfaction while maintaining smooth daily workflows in a dynamic fitness setting.
Many progress to General Manager positions or regional operations roles. Gaining experience in sales management, team development, and community engagement often opens doors to senior leadership within expanding fitness brands like Crunch Fitness.
While base pay varies, the role offers potential monthly bonuses exceeding $1,000 plus commissions on personal training sales. Coupled with health benefits and a 401(k), this package reflects competitive compensation trends for operations managers in Bay Village’s fitness sector.
Yes, part of the role involves actively participating in Bay Village’s community outreach and marketing events. This local engagement is crucial for driving membership leads and establishing Crunch Fitness as a neighborhood staple.
Bay Village’s growing fitness market means moderate competition for assistant operations manager roles, especially with Crunch expanding. Candidates with strong sales and team leadership experience tend to stand out in this local job landscape.
Juggling daily club operations alongside driving membership sales requires sharp prioritization. Ensuring staff motivation while meeting revenue goals and delivering exceptional member experiences demands adaptability and proactive problem-solving.
Crunch fosters career advancement through hands-on leadership opportunities, ongoing training, and a culture emphasizing passion and performance. Assistant Operations Managers benefit from exposure to diverse operational facets and potential upward mobility as the brand expands.
Yes, employees enjoy free Crunch Fitness memberships, promoting personal health alongside professional responsibilities. Flexible scheduling, including a Friday-Tuesday rotation, also helps balance work with personal wellness priorities.
Crunch Fitness uniquely combines rigorous operational expectations with a spirited, fun culture. This role emphasizes community involvement, staff mentorship, and sales growth within a supportive, fast-growing fitness brand, setting it apart from more traditional assistant manager positions.