Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
Recent Jobs
Jobseekers are also searching for
Popular Searches for Oil Change Assistant Manager
Frequently Asked Questions
This position blends hands-on technical tasks with leadership, overseeing daily shop operations and mentoring staff, unlike typical technician roles focused solely on vehicle maintenance. It offers growth into management within Driven Brands' fast-paced automotive service environment.
Candidates should be prepared for lifting up to 50 pounds, maneuvering around service pits, and enduring varied temperatures. The role requires stamina for standing and bending during extended shifts, reflecting the active nature of automotive services.
Yes, Eastlake’s automotive sector often favors candidates who combine leadership with technical skills. Assistant managers at Driven Brands can fast-track into shop management, benefiting from paid training and a performance-driven culture that encourages promotion.
During peak times, the assistant manager coordinates workflow, ensures service accuracy, supports team members, and manages customer payments. This role requires multitasking between leadership duties and hands-on vehicle maintenance to maintain efficiency.
Driven Brands invests in employees by providing paid training and mentoring programs. Assistant managers gain technical expertise alongside leadership skills, fostering growth within their automotive service teams for lasting career momentum.
Hourly wages typically range from $15 to $20, influenced by experience and performance bonuses. Driven Brands offers competitive pay combined with benefits like health insurance and 401(k) matching, aligning with local industry standards.
They value energetic, customer-focused individuals who demonstrate teamwork, a positive attitude, and the ability to mentor. Strong organizational skills and safety awareness are also essential to uphold shop service standards.
Eastlake’s proximity to Cleveland means a steady demand for automotive services, but competition for skilled leaders remains moderate. Candidates with flexible schedules and a willingness to engage in fast-paced environments have an advantage.
A common misunderstanding is that it’s purely administrative; in reality, it combines direct vehicle maintenance with leadership. This hybrid role requires technical acumen and people management to ensure shop success.