Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Working as a Shift Lead at Five Guys in Apache Junction opens doors to leadership roles within the food service sector. This hands-on position hones supervisory and operational skills essential for future management, offering a clear pathway to store management and beyond through real-time feedback and mentorship.
Effective communication, team motivation, and the ability to maintain high food quality and safety standards are critical for a Shift Lead at Five Guys. Balancing operational oversight with customer service excellence ensures smooth shifts and fosters a productive team environment.
A Shift Lead organizes crew assignments, oversees food prep and cleanliness, addresses guest concerns promptly, and ensures the store is shift-ready. They also support opening and closing tasks, maintaining operational flow while mentoring team members continuously.
Five Guys offers Shift Leads in Apache Junction a competitive starting wage of $19.00 per hour, supplemented by tips and bonuses. This pay aligns well with local market rates, reflecting the leadership responsibilities and dynamic work environment typical for the region.
Five Guys fosters a team-oriented and supportive atmosphere, promoting fun alongside accountability. Shift Leads benefit from structured mentorship, performance reviews, and opportunities for internal growth, which enriches their leadership journey beyond routine tasks.
Shift Leads at Five Guys are encouraged to expand their skill sets through ongoing training and mentorship. The company emphasizes internal promotions, giving motivated leaders a chance to move into higher management roles within the restaurant's operational hierarchy.
Apache Junction's hospitality sector shows steady demand for supervisory roles like Shift Lead. Five Guys actively hires locally, making it a practical option for residents seeking leadership positions in fast food with competitive pay and benefits.
Later shifts require maintaining team energy and focus despite reduced staff levels, ensuring food quality and customer service remain high. Shift Leads must adapt to varying customer flow and handle operational tasks with limited resources effectively.
Five Guys offers a blend of competitive wages, tip bonuses, free meals, and comprehensive benefits, alongside a positive workplace culture. These factors attract candidates seeking not just a job but a career in restaurant leadership within their community.
While no formal certifications are mandatory, prior leadership experience in fast-paced food service environments is highly valued. Demonstrated skills in team management, customer service, and operational oversight elevate candidacy for the Shift Lead position.