Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
An Assistant Operations Manager at Crunch Fitness actively supports sales growth by mentoring the sales team, spearheading local outreach initiatives, and promoting personal training packages. Their leadership directly impacts revenue by driving member acquisition and ensuring high customer engagement.
Strong communication, team development skills, and a proactive, energetic attitude are vital. An Operations Management Assistant must balance operational duties with motivating staff, managing schedules, and fostering a positive atmosphere to maintain member satisfaction and club success.
Daily tasks include supporting general management in overseeing club operations, coordinating staff schedules, driving sales strategies, ensuring compliance, and engaging in community marketing. This multifaceted role blends administrative oversight with hands-on leadership to keep the gym thriving.
East Syracuse's fitness industry is growing steadily, with increasing demand for skilled operations leaders. Positions like Assistant Operations Manager attract candidates who combine sales acumen with operational expertise, making the hiring landscape competitive yet promising for qualified professionals.
The region's commute times are generally manageable, but evening and weekend shifts, especially Friday through Tuesday rotations, are common. This schedule flexibility is crucial for meeting member needs while balancing personal time, reflecting the dynamic pace of local fitness clubs.
Crunch Fitness provides exclusive advantages like a complimentary membership, potential monthly bonuses exceeding $1,000, health benefits, and a 401(k) plan accessible after one year. The company culture emphasizes enthusiasm and team camaraderie, setting it apart locally.
Applicants should emphasize passion for fitness, a spirited and dynamic approach, strong communication skills, and a commitment to fostering a collaborative environment. Demonstrating alignment with Crunch’s fun yet performance-driven culture increases chances of success.
Salaries typically range from $45,000 to $60,000 annually, with additional earning potential via monthly bonuses that can exceed $1,000. Compensation often reflects experience and sales performance, aligning with Crunch Fitness’s emphasis on rewarding results.
This role actively involves organizing and participating in local marketing initiatives that generate leads and build the club's presence. Engaging with the community not only boosts membership sales but also strengthens Crunch Fitness’s brand connection regionally.
Successful Assistants often progress to General Manager or Regional Operations roles, leveraging their operational expertise and sales leadership. Crunch’s rapid expansion supports upward mobility for driven professionals aiming to impact multiple locations or corporate strategy.