NexlintoShift Lead
Company : Five Guys
Location : Freehold, NJ, 07728
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Freehold plays a pivotal role by supervising crew tasks, ensuring food quality, and maintaining a clean environment. Their leadership directly impacts customer satisfaction and team productivity, helping the location run smoothly during every shift.
Effective communication, team motivation, quick decision-making, and adaptability stand out as crucial skills. A strong Shift Lead inspires cooperation, manages conflicts, and maintains high service standards under pressure, especially in dynamic settings like Five Guys.
Indeed, Shift Leads often transition into higher management roles such as Assistant Manager or General Manager. This position offers valuable operational experience and mentorship opportunities, laying the groundwork for long-term career growth in hospitality.
Shift Leads at Five Guys in Freehold start with a base pay around $19.00 per hour, supplemented by tips and bonuses. This aligns well with regional standards for similar supervisory roles within fast food, reflecting both responsibility and local living costs.
Five Guys offers Shift Leads real-time feedback, mentorship, and a positive teamwork culture. These supports help them manage crew assignments effectively and maintain high operational standards, fostering an environment where leadership skills can flourish.
The company’s emphasis on fun, team-oriented work creates a supportive atmosphere where Shift Leads can confidently coach staff and drive operational excellence. This culture encourages proactive problem-solving and consistent quality in guest interactions.
Freehold’s competitive dining market demands swift adaptation to fluctuating customer volumes and diverse team dynamics. Shift Leads must navigate local labor trends, maintain compliance with food safety regulations, and manage high service expectations effectively.
Given the region’s active food service sector, Shift Lead roles are fairly sought after. This demand offers candidates a good chance for employment, but also means competition can be stiff, requiring strong leadership credentials and customer service skills.
Prospective Shift Leads benefit from prior supervisory experience in food service, strong communication abilities, and a proactive mindset. Demonstrated reliability and enthusiasm for team leadership and customer service elevate applicants in selection processes.
Five Guys offers competitive wages, bonuses, and a supportive team culture that differentiates it from many local competitors. The role often includes greater mentorship and clear advancement paths, making it attractive for those seeking growth in quick-service restaurants.