NexlintoShift Lead
Company : Five Guys
Location : Lawrence, NY, 11559
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes a team-driven culture with hands-on leadership, offering perks like weekly secret shopper bonuses and free meals. Compared to other fast food shift lead roles in Lawrence, NY, Five Guys provides a clearer path for growth and comprehensive benefits, setting it apart in local employment options.
Managing high-energy shifts at Five Guys requires quick decision-making, motivating diverse teams, and maintaining quality under pressure. Shift Leads must balance operational tasks with coaching, ensuring smooth service while fostering a positive workplace, which can be especially demanding during peak hours.
Strong communication, team motivation, and organizational abilities top the list. Additionally, familiarity with food safety, customer service excellence, and adaptability to fast-changing scenarios help Shift Leads excel and prepare for future management roles.
Lawrence, NY has a steady demand for shift leadership in food service, with moderate competition due to its proximity to NYC. Candidates with leadership experience and a positive track record tend to secure positions faster, especially at reputable brands like Five Guys.
Shift Leads in Lawrence usually earn between $17 and $21 per hour. Five Guys offers a competitive starting wage of $19 per hour, supplemented by tips and bonuses, making it a financially attractive opportunity within the local job market.
Applicants should consider commute times within the region, local customer demographics impacting service style, and the community-oriented work culture prevalent in Lawrence. These factors influence shift dynamics and can affect scheduling flexibility and job satisfaction.
This role acts as a foundational leadership step, offering mentorship, performance feedback, and exposure to management tasks. Successful Shift Leads often advance to store management, leveraging on-the-job experience and growth opportunities unique to Five Guys.
Unlike generic retail leads, a Shift Lead at Five Guys is deeply involved in daily operational execution, balancing team coaching with quality control. The focus lies heavily on food safety, guest satisfaction, and shift performance metrics, requiring a blend of hands-on and supervisory skills.
Five Guys provides real-time feedback, mentorship, and a collaborative team environment that empowers Shift Leads to address challenges swiftly. The company’s bonus incentives and supportive culture encourage leaders to uphold cleanliness, food quality, and guest satisfaction even during peak hours.
Absolutely, Five Guys positions this role as a critical stepping stone for those seeking management. It offers hands-on leadership experience, growth pathways, and comprehensive training that prepares individuals for advanced responsibilities within the restaurant sector.