Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership where Shift Leads directly influence team morale and operational excellence. In Basehor, this role uniquely blends fast-paced service with a supportive culture, offering growth beyond daily tasks into long-term management opportunities, unlike more rigid restaurant leadership positions.
Strong communication and motivational abilities top the list, paired with quick decision-making and adaptability. Shift Leads must also master food safety standards and customer service finesse to maintain high-quality output while fostering a productive, team-oriented atmosphere.
A Shift Lead role at Five Guys serves as a springboard toward restaurant management or broader operational leadership. Employees often advance by taking on increased responsibilities, benefiting from mentorship and performance feedback, which is especially valuable in a growing market like Basehor.
Basehor's expanding retail and food service sectors have increased demand for shift supervisors. Local employers seek candidates who balance operational skills with team management, meaning applicants with proven leadership and customer service experience are highly competitive.
While Basehor offers a moderate cost of living compared to metropolitan areas, Shift Lead wages reflect this balance. Competitive pay packages, like Five Guys’ $19/hour base plus bonuses, align with local living expenses, ensuring employees maintain a reasonable standard without urban wage inflation.
Unlike some supervisory roles that focus solely on oversight, Five Guys Shift Leads actively engage in coaching, managing food prep quality, and hands-on problem-solving. This blend ensures leadership isn’t just managerial but also operational, driving both team efficiency and guest satisfaction.
Yes, Shift Leads at Five Guys are eligible for weekly secret shopper bonuses shared among the shift team, alongside tips and performance-based rewards. These perks motivate leaders to maintain high standards in service and store readiness consistently.
Five Guys provides mentorship programs, real-time performance feedback, and clearly defined promotion paths. For Shift Leads in Basehor, this means access to resources and encouragement to develop managerial skills essential for climbing the company ladder.
Shift Leads at Five Guys in Basehor start at a competitive $19.00 per hour, supplemented by tips and bonuses. This wage reflects the role’s responsibilities and is designed to attract experienced leaders in the restaurant industry within the region.
The team-oriented culture at Five Guys fosters a fun and supportive atmosphere, which Shift Leads find rewarding. This positive environment enhances collaboration, reduces turnover, and allows leaders to thrive while delivering excellent guest experiences.