NexlintoShift Lead
Company : Five Guys
Location : Stanley, NC, 28164
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Stanley, the Shift Lead actively shapes team energy by managing crew tasks and motivating staff throughout peak periods, ensuring smooth operations and a positive atmosphere that boosts productivity and guest satisfaction.
Five Guys offers Shift Leads practical leadership experience with real-time coaching and mentorship, paving pathways toward higher management roles while honing skills in operations, team building, and customer service, especially valuable in Stanley's competitive food service market.
Unlike crew members, Shift Leads oversee shift operations, manage staff assignments, handle customer issues, and ensure compliance with food safety — making them crucial for maintaining quality and efficiency in fast-paced Stanley eateries.
Stanley’s growing dining scene keeps demand steady for capable Shift Leads at Five Guys, reflecting consistent hiring trends as restaurants seek reliable leaders to maintain service excellence amid increasing customer traffic.
Starting at $19 per hour plus tips and bonuses, Five Guys offers competitive compensation for Shift Leads in Stanley, balancing local wage expectations and providing an attractive package in the region’s food service sector.
Effective communication, conflict resolution, and the ability to inspire team cohesion stand out as critical skills for Shift Leads, empowering them to guide diverse staff efficiently and uphold Five Guys’ service standards.
Five Guys equips Shift Leads with ongoing feedback, performance reviews, and mentorship, enabling them to proactively address issues such as staffing gaps, customer concerns, and quality control during demanding shifts.
In addition to hourly wages, Shift Leads enjoy weekly secret shopper bonuses, free meals during shifts, and access to benefits like medical and 401(k), fostering a rewarding and supportive work environment.
Five Guys stands out by offering clear career progression, hands-on leadership experience, and a team-focused culture, making it a go-to choice for Stanley job seekers aiming for growth in fast-casual dining.
This role combines daily operational control, team mentorship, and customer interaction, providing a dynamic environment where aspiring managers can rapidly build essential leadership competencies.