NexlintoShift Lead
Company : Five Guys
Location : Cedarhurst, NY, 11516
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Successful Shift Leads excel in communication, adaptability, and motivating diverse teams. They balance operational tasks with fostering a positive work atmosphere, ensuring smooth shifts while upholding high food quality and safety standards. These traits drive team efficiency and customer satisfaction in fast-paced settings like Five Guys in Cedarhurst.
At Five Guys, the Shift role emphasizes hands-on involvement with food preparation quality and guest interactions, unlike some retail leads focused primarily on sales or inventory. This position combines operational leadership with real-time coaching, tailored to Cedarhurst's bustling restaurant scene, making it uniquely dynamic.
While formal certifications aren’t always mandatory, food safety training and leadership workshops enhance performance in Cedarhurst's competitive restaurant market. Employers value candidates familiar with local health codes and those who invest in team management skills, which can accelerate advancement within companies like Five Guys.
Shift Leads at Five Guys in Cedarhurst start around $19.00 per hour, often supplemented with tips and bonuses. This rate aligns with local fast-food leadership roles, reflecting the area’s living costs and competitive labor market, ensuring fair compensation for supervisory responsibilities.
Five Guys supports career development through mentorship and performance feedback, enabling Shift Leads to advance into management roles. The company's emphasis on internal promotion suits proactive individuals aiming to build a long-term career in restaurant operations within Cedarhurst’s vibrant food service industry.
The culture at Five Guys promotes a collaborative and upbeat environment, where Shift Leaders foster team unity and high energy during shifts. This supportive atmosphere in Cedarhurst encourages employee engagement and drives consistent service quality, crucial for retaining customers and motivating staff.
Cedarhurst’s growing restaurant sector has heightened demand for competent Shift Leads, with Five Guys frequently hiring to maintain operational excellence. Competitive hiring reflects increasing customer volume, making now an opportune moment for candidates seeking leadership roles in this area.
Shift Leads often navigate high customer traffic, team coordination, and maintaining food safety standards simultaneously. Preparing involves developing strong multitasking skills, quick decision-making, and fostering clear communication to ensure smooth operations during peak hours in Cedarhurst’s busy locales.
Shift Leaders share weekly secret shopper bonuses, directly linking performance to rewards. This incentive structure encourages maintaining high service standards and teamwork, boosting morale and accountability within Five Guys’ shifts in Cedarhurst’s competitive food industry.
Unlike broader retail or technical lead roles, a Shift Lead in hospitality focuses heavily on real-time operational management, including crew assignments, food quality control, and immediate guest service resolution. This active oversight differentiates it by demanding hands-on leadership throughout each shift.