NexlintoShift Lead
Company : Five Guys
Location : Matawan, NJ, 07747
Job Type : Full Time / Part Time
Date Posted : 6 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Matawan's restaurant scene shows steady demand for shift leads, especially at popular chains like Five Guys. Local candidates often face moderate competition, with preference given to those demonstrating strong leadership and food service experience. Networking locally can improve chances given the town's community-focused hiring.
Shift leads in Matawan typically rely on personal vehicles due to limited public transit options. Carpooling with team members or biking can be viable depending on proximity. Traffic during peak shift change hours is manageable, but planning ahead helps maintain punctuality for smooth shift transitions.
Excelling as a Shift Lead requires sharp multitasking, team motivation, and rapid problem-solving under pressure. Unlike general management, this role demands hands-on oversight during shifts, ensuring food quality and customer service while keeping the crew cohesive and productive.
Many Shift Leads leverage this role as a stepping stone toward store management or regional leadership. Developing coaching abilities and operational knowledge here opens doors to assistant manager and general manager positions within the hospitality sector.
Using a simplified job title like 'Shift' can broaden search results but risks less precision. Candidates searching with 'Shift Lead' or 'Shift Leader' often find more targeted openings, while 'Shift' alone might include unrelated roles, impacting relevance in job discovery.
Five Guys places particular emphasis on hands-on leadership and maintaining high food quality standards during shifts. The role blends customer interaction, team coaching, and operational excellence, fostering a culture that’s both fun and performance-driven.
Starting pay for a Five Guys Shift Lead in Matawan typically begins at $19.00 per hour, with additional earnings from tips and team bonuses. This aligns competitively with local food service leadership roles, reflecting the position’s responsibility and opportunity for growth.
Five Guys offers real-time feedback, mentorship, and structured performance reviews that help Shift Leads refine their leadership skills. The company encourages internal promotions, making it a strong environment for those aiming to move into management.