NexlintoField Service Technician
Company : Stryker
Location : North Arlington, NJ, 07031
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Position Overview:
The Field Service Technician provides support for Power Devices, ensuring equipment is installed, maintained, and operating safely. This role involves traveling to customer sites, troubleshooting issues, maintaining accurate documentation, and building positive relationships with healthcare professionals. The position is fast-paced and offers career growth opportunities in engineering, project management, sales, and leadership.
Key Responsibilities
- Travel between hospitals and customer sites to fulfill service requests.
- Troubleshoot and resolve technical and product-related issues.
- Build and maintain positive relationships with customers, sales representatives, and internal teams.
- Document service results and maintain accurate quality records.
- Adhere to safety protocols and proper handling of bio-hazardous materials.
- Provide high-quality customer support during installations, maintenance, and repairs.
Who We Are Looking For
- Self-directed initiators: Take ownership of work and drive results independently.
- Collaborative partners: Build cross-functional relationships to improve processes and outcomes.
- Analytical problem solvers: Identify root causes, recommend solutions, and prevent future issues.
- Goal-oriented developers: Focus on delivering safe, robust solutions for customers.
- Meticulous documenters: Maintain accurate and detailed service records and reports.
Knowledge & Skill Requirements
- Willingness to work overtime, overnight, and weekends as needed.
- Strong interpersonal, communication, and customer service skills.
- Ability to work independently in fast-paced or stressful environments.
- Highly organized with strong time management and prioritization skills.
- Physical ability to lift up to 75 lbs occasionally and remain on feet for extended periods.
- Proficiency in Microsoft Office and ability to learn company software.
- Ability to interpret service bulletins, technical manuals, and schematics.
- Must maintain professional appearance and behavior consistent with company and customer standards.
Qualifications & Experience
- Minimum of 3 years technical service experience preferred.
- Experience with biomedical equipment maintenance, repair, and installation preferred.
- High School Diploma or GED required; formal technical or university training preferred.
- Valid driver's license with a clean driving record.
- Adherence to HIPAA and other patient confidentiality policies.
What You Will Get
- Company vehicle for business use
- Medical, Dental, Vision, and Prescription Drug Insurance
- Tuition reimbursement
- 401(k) plan with company match and discretionary contribution
- Paid Vacation and Sick Time
- Life, AD&D, Short-term and Long-term Disability insurance
- Employee Assistance Program and wellbeing initiatives
- Discounted employee stock purchase plan
About the Company
Stryker Corporation is a global leader in medical technology, committed to improving healthcare by providing innovative medical devices, solutions, and services. With a focus on quality, integrity, and collaboration, Stryker empowers healthcare professionals to deliver better outcomes for patients worldwide.
Equal Opportunity Employer
Stryker Corporation is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status. Employees in field roles may be required to comply with COVID-19 vaccination requirements as an essential job function.
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Frequently Asked Questions
In North Arlington, NJ, certifications like Biomedical Equipment Technician (BMET) and CompTIA A+ are highly regarded for field service technicians. They demonstrate proficiency in medical device servicing and IT troubleshooting, making candidates more competitive in local healthcare technology roles.
North Arlington shows steady demand for field service technicians due to its proximity to major hospitals and healthcare centers. Compared to neighboring towns, competition is moderate, with opportunities boosted by the area's robust medical device industry and Stryker’s presence.
Day-to-day duties include traveling to healthcare facilities, diagnosing equipment faults, performing repairs or preventive maintenance, and documenting service reports. A Field Service Technician ensures medical devices operate safely and efficiently, often collaborating with clinical staff to minimize downtime.
Yes, starting as a Field Service Technician opens pathways into engineering roles, project management, or technical sales within medical technology firms. Acquiring certifications and honing troubleshooting skills often accelerate progression into leadership or specialized technical positions.
At Stryker, Field Service Technicians benefit from advanced training on cutting-edge medical devices and receive support through structured career development programs. The company culture emphasizes safety, innovation, and collaboration, setting it apart from other medical equipment service roles.
Stryker equips technicians with company vehicles and encourages organized time management to handle frequent site visits across North Arlington and beyond. The company also offers flexible overtime policies and wellness initiatives to sustain work-life balance amid fast-paced fieldwork.
Field Service Technicians in North Arlington typically earn between $55,000 and $70,000 annually, depending on experience and certifications. Stryker and similar employers often provide additional benefits like insurance, tuition reimbursement, and retirement plans that enhance overall compensation.
Entry-level positions exist but usually require strong technical aptitude and willingness to learn on the job. Newcomers benefit from formal training programs and mentorship, gradually building skills in equipment troubleshooting and customer interaction essential for success.
Technicians often navigate strict safety protocols, including handling biohazard materials and adhering to HIPAA guidelines. The fast-paced hospital environment demands quick problem-solving and excellent communication to minimize patient care disruptions.
Physical stamina is crucial as the job involves lifting equipment up to 75 lbs and standing for extended periods during installations or repairs. Maintaining fitness helps technicians perform safely and efficiently in dynamic healthcare settings.