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Assistant Operations Manager

Company : Crunch Fitness

Location : Hartford, CT, 06134

Job Type : Full Time / Part Time

Date Posted : 15 February 2026

Crunch Fitness

Position Summary:

We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.

Key Responsibilities:

  • Help the General Manager in managing the daily operations and sales results.
  • Assemble, employ, mentor, and enhance an effective sales staff to drive results.
  • Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
  • Deliver exceptional service to meet the needs and ensure the happiness of members.
  • Administer scheduling, reporting, and regulatory compliance needs.
  • Participate actively in local and community marketing initiatives to drive lead generation.
  • Cultivate a positive, spirited, and collaborative environment among team members.

Qualifications:

  • Well-documented experience in sales performance and customer satisfaction.
  • Skilled in overseeing and cultivating a team's development.
  • - Skilled in effective communication, organization, and time-management techniques.
  • Exhibits a spirited, dynamic, and driven demeanor.
  • Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
  • Zeal for health and progress in the workplace.

Compensation & Benefits:

  • There is a possibility to secure a monthly bonus that exceeds $1,000
  • The Commission on personal training package sales is under evaluation for potential updates
  • Health benefits
  • The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
  • Benefit from a no-charge Crunch Fitness membership for free
  • An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
  • Growth potential for professionals in a rapidly proliferating company

Why Join Us:

Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.

About Us:

In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.

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Frequently Asked Questions

Hartford's growing fitness and service sectors have increased demand for Assistant Operations Managers, making the competition moderately high. Candidates with sales leadership and team development experience stand out, especially in dynamic companies like Crunch Fitness, which emphasize both operational skills and member engagement.

While formal certifications aren't mandatory for Assistant Operations Managers in Hartford, credentials in business management, sales, or fitness industry knowledge can boost your profile. Employers like Crunch Fitness value demonstrated experience in staff leadership and customer satisfaction within the local market.

Prospective Assistant Operations Managers should hone skills in sales strategy, team mentorship, and operational oversight. Strong communication, time management, and a proactive attitude towards driving membership growth are essential to excel in this role.

Starting as an Operations Assistant Manager often leads to opportunities as General Manager or Regional Operations Director. Success in managing teams, boosting revenue, and enhancing member experience can fast-track growth within fitness brands like Crunch Fitness.

Daily hurdles include balancing sales targets with member satisfaction, coordinating staff schedules, and ensuring compliance with operational standards. Navigating local marketing efforts and fostering a vibrant team environment are also ongoing priorities.

Crunch Fitness blends serious operational goals with a fun, inclusive atmosphere, offering perks like free gym membership and a spirited team culture. Assistant Operations Managers benefit from growth potential in a rapidly expanding network emphasizing both performance and employee enthusiasm.

The role requires flexibility, including evening and weekend shifts on a Friday-Tuesday rotation. While demanding, Crunch Fitness promotes a supportive environment, encouraging teamwork and camaraderie that helps balance professional and personal commitments.

Assistant Operations Managers in Hartford typically earn between $45,000 and $60,000 annually. Crunch Fitness offers additional incentives like monthly bonuses surpassing $1,000 and commissions, reflecting the role’s sales-driven nature and local market standards.

The Assistant Operations Manager actively participates in local marketing initiatives, leveraging community events and partnerships to generate leads and increase membership. This role is crucial for driving Crunch Fitness’s visibility and engagement within Hartford.

Crunch Fitness encourages Assistant Operations Managers to mentor sales teams, lead operational improvements, and contribute to club-wide strategies. This hands-on leadership experience amid a vibrant, growth-focused environment fosters professional development beyond typical managerial duties.

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