NexlintoGeneral Manager
Company : Five Guys
Location : Hampton, VA, 23665
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys emphasizes a people-first culture with hands-on leadership, where general managers engage directly with crew across all positions. In Hampton, this fast-paced role blends high energy and team communication, making it distinct from other chains that might focus more on administrative duties than active floor presence.
Success hinges on inspiring diverse teams, stamina to handle fast-paced shifts, and adaptability to manage rotating crews. Hampton’s vibrant community demands clear, real-time communication and a humble, team-centered approach to maintain the upbeat Five Guys atmosphere.
Managers juggle inventory control, cost management, and crew performance while ensuring seamless guest experiences. Hampton’s dynamic market means handling peak hours with agility and resolving customer issues quickly, all while fostering a lively, music-driven environment.
While a high school diploma and leadership experience are standard, certifications like ServSafe are highly regarded in Hampton’s food service industry. These credentials demonstrate commitment to safety and operational excellence sought by local establishments.
General Managers in Hampton typically earn between $50,000 and $65,000 annually, depending on experience and restaurant performance. Five Guys supplements base pay with quarterly bonuses, rewarding managers who drive strong financial results and team success.
Hampton’s expanding foodservice market has increased openings for managerial roles at Five Guys. Competition remains moderate, but candidates with proven leadership and local experience have a clear advantage, reflecting the brand’s focus on team culture and operational excellence.
Five Guys offers ongoing leadership training and clear advancement pathways within a rapidly growing brand. Hampton managers benefit from a supportive culture that values energy and collaboration, fostering professional development opportunities beyond typical restaurant management roles.
Managers enjoy competitive pay, performance-based bonuses, and a dynamic team culture energized by music and collaboration. This lively environment, combined with leadership development programs, makes the role rewarding beyond traditional restaurant management compensation.
General Managers hold full responsibility for shift operations, financial oversight, and team leadership, whereas Associate General Managers typically assist with specific duties under direct supervision. The GM role demands higher adaptability and decision-making autonomy, especially in fast-paced Hampton locations.
Five Guys’ culture blends high-energy teamwork with a passion for great food and classic rock music, creating an engaging atmosphere. In Hampton, this culture encourages managers to lead with humility and foster camaraderie, making daily operations both fun and highly collaborative.