NexlintoShift Lead
Company : Five Guys
Location : Forest Park, GA, 30297
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Forest Park's hospitality sector shows steady demand for shift leads, especially in popular chains like Five Guys. While competition exists, candidates with proven leadership in fast-paced environments and strong communication skills typically stand out for these restaurant shift lead jobs.
Employers in Forest Park often value certifications like ServSafe Food Protection Manager or local health department certifications. These credentials demonstrate a shift lead's commitment to food safety standards, boosting eligibility for leadership roles in restaurants.
A shift lead must excel at managing team dynamics under pressure, motivating staff, and ensuring operational efficiency. Unlike regular crew roles, this position demands accountability in decision-making and ownership of guest satisfaction on every shift.
Starting as a shift lead often opens pathways to assistant manager and store manager roles. Developing skills in team coaching, operational oversight, and guest relations lays the groundwork for career advancement in restaurant management.
Shift leads juggle operational tasks alongside supervising staff, managing schedules, and ensuring quality standards. Their day involves proactive problem-solving and maintaining the momentum of service, contrasting with a focus solely on food preparation or customer service by others.
At Five Guys, shift leads actively drive a team-oriented culture and are rewarded with perks like secret shopper bonuses. They play a pivotal role in maintaining the brand’s high standards for food quality and cleanliness, fostering a fun yet efficient work environment.
Yes, shift leads at Five Guys in Forest Park can earn weekly secret shopper bonuses shared among the shift team, enhancing motivation to uphold excellent customer service and operational standards during their shifts.
Shift leads at Five Guys in Forest Park typically start at $19.00 per hour, with additional income opportunities from tips and performance bonuses, making it a competitive wage in the local fast-casual restaurant sector.
Most shift lead roles around Forest Park are full-time, but schedules can offer some flexibility to accommodate peak hours and team needs. Candidates should be prepared for varied shifts, including opening and closing duties.
Job seekers often use 'shift lead near me' to find convenient opportunities with local employers like Five Guys. Proximity matters for balancing commute times and work-life, especially in fast-paced food service environments.