NexlintoShift Lead
Company : Five Guys
Location : Henderson, CO, 80640
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Henderson, the Shift Lead focuses heavily on team motivation, maintaining high food quality, and driving customer satisfaction during shifts. Unlike broader manager roles, this position emphasizes hands-on shift supervision with opportunities for real-time coaching and direct impact on daily operations.
Given Henderson's growing population and competitive food scene, a Shift Lead must balance fast-paced service with maintaining quality and morale. Local customer expectations and seasonal fluctuations add complexity, requiring adaptability and strong leadership to keep shifts running smoothly.
Serving as a Shift Lead at Five Guys lays a solid foundation for progressing into higher management roles. The position develops skills in team leadership, operations, and customer engagement, which are valuable for roles like Assistant Manager or Store Manager within the hospitality industry.
Effective communication, quick decision-making, and the ability to inspire a diverse team are crucial. Additionally, a Shift Lead should be adept at multitasking under pressure, uphold food safety standards, and handle customer issues tactfully to drive operational success.
Henderson’s restaurant sector shows steady demand for leadership roles due to ongoing growth. At Five Guys, competition is moderate, with candidates often needing prior food service leadership experience and a proven record of team motivation to stand out.
Shift Leads at Five Guys in Henderson generally start at $19.00 per hour, complemented by tips and weekly secret shopper bonuses. This compensation package reflects local market standards for restaurant supervisory roles with added incentives for performance.
Yes, Five Guys provides Shift Leads with free meals during shifts, a team-oriented environment, and access to mentorship. Such benefits support a positive work culture, encouraging leadership growth and employee satisfaction.
While not mandatory, certifications in food safety or hospitality management recognized in Colorado can enhance a Shift Lead’s qualifications. These credentials help ensure compliance with health regulations and demonstrate commitment to operational excellence.
Shift Leads at Five Guys are empowered to manage crew tasks, monitor shift metrics, and address operational challenges proactively. This hands-on responsibility fosters accountability and directly influences customer experience and store efficiency.
This role combines fast-paced restaurant management with direct team coaching, offering a dynamic environment distinct from typical retail leads. The position emphasizes food quality, customer relations, and shift-level decision-making, providing a focused leadership experience within hospitality.