Job Overview
The Associate Field Service Technician is responsible for supporting the installation, maintenance, inspection, and repair of equipment at customer sites. Working under the guidance of senior technicians, this role ensures equipment operates efficiently while delivering excellent customer service. This position is ideal for technically inclined individuals who are detail-oriented, dependable, and eager to develop hands-on field service experience.
Key Responsibilities:
- Assist with installation, troubleshooting, maintenance, and repair of equipment at client locations
- Perform routine inspections and preventive maintenance tasks
- Diagnose technical issues and escalate complex problems to senior technicians
- Document service activities, parts used, and maintenance records accurately
- Ensure tools, equipment, and service vehicles are properly maintained
- Follow safety procedures, company policies, and industry standards
- Provide professional customer support and technical guidance on equipment usage
- Support inventory tracking for parts and service materials
- Travel to customer sites as required
- Perform additional duties assigned by management
Success Factors:
- Strong mechanical and technical aptitude
- Problem-solving mindset with attention to detail
- Ability to follow instructions and technical manuals
- Strong time management and organizational skills
- Positive attitude and willingness to learn
Required Skills:
- Basic knowledge of electrical, mechanical, or electronic systems
- Ability to read technical diagrams and service documentation
- Good communication and customer service skills
- Proficiency with basic computer systems and service software
- Flexibility to work varied schedules and travel when needed
Qualifications:
- Associate degree, technical certification, or equivalent experience preferred
- 0–2 years of technical, maintenance, or field service experience
- Valid driver’s license with acceptable driving record
Physical Requirements:
- Ability to lift up to 50 lbs and handle tools or equipment regularly
- Frequent standing, walking, bending, climbing, and reaching
- Ability to work in indoor and outdoor environments and varying conditions
Work Environment:
Field-based role involving travel to customer sites such as commercial facilities, industrial locations, or healthcare environments. Exposure to mechanical equipment, noise, and changing environmental conditions may occur.
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Frequently Asked Questions
Bordentown's growing industrial and healthcare sectors drive steady demand for skilled Field Service Technicians. Competition remains moderate due to the technical nature of the role, with employers like Stryker valuing candidates with hands-on experience and technical certifications in this region.
Certifications such as IPC Electrical Assembly, HVAC technical credentials, or electronics repair certificates are highly regarded in New Jersey. These credentials demonstrate practical knowledge that complements the mechanical aptitude expected from Field Service Technicians working in facilities around Bordentown.
Typical hurdles include diagnosing unexpected equipment failures, managing time efficiently across multiple client sites, and adapting to diverse environments from industrial plants to healthcare facilities—all while maintaining clear communication and following stringent safety protocols.
Progression often involves gaining deeper technical expertise, mastering complex troubleshooting, and obtaining advanced certifications. Many transition into senior technician positions or specialize in areas like network infrastructure or medical equipment services, enhancing their value in competitive job markets.
Beyond foundational electrical and mechanical know-how, top technicians excel in interpreting technical diagrams, customer communication, and meticulous documentation. Their ability to swiftly diagnose issues while maintaining professionalism distinguishes them in field service roles.
Stryker emphasizes mentorship by pairing associate technicians with seasoned professionals, fostering hands-on learning. The company supports skill development through exposure to advanced medical equipment and encourages adherence to industry standards, nurturing career-long technical advancement.
Employees engage with high-tech healthcare devices requiring precision and reliability. The role involves travel to diverse client sites within Bordentown and nearby areas, balancing mechanical repairs with customer interaction, all within a culture that values safety and continuous learning.
Entry-level Field Service Technicians in Bordentown typically earn between $45,000 and $55,000 annually. Factors like experience, certifications, and travel obligations to customer sites influence compensation, aligning with regional industry standards for technical service roles.
Yes, several employers in and around Bordentown offer positions welcoming candidates with minimal field experience. These roles often provide on-the-job training, focusing on developing troubleshooting and equipment maintenance skills essential for career growth.
Technicians frequently handle lifting equipment up to 50 lbs, endure long periods of standing and walking, and navigate various work environments, from indoor medical facilities to outdoor industrial sites, requiring adaptability to noise, weather, and spatial constraints.