NexlintoShift Lead
Company : Five Guys
Location : Alpharetta, GA, 30004
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
In Alpharetta’s fast-paced Five Guys locations, Shift Leads actively steer team energy, balancing operational flow with guest satisfaction. This role demands hands-on leadership, fostering collaboration and ensuring smooth shift transitions, which directly impacts morale and customer experiences in a vibrant restaurant environment.
Strong communication, adaptability, and motivational abilities are key for Shift Leads. Excelling in coaching diverse teams, managing multiple priorities, and upholding food safety standards ensures operational excellence while nurturing employee growth in high-turnover, customer-facing roles.
Unlike entry-level roles, a Shift Lead oversees staff assignments, enforces quality controls, and handles guest issues directly. This position balances supervisory duties with active participation in daily tasks, serving as the pivotal link between crew and management to maintain high operational standards.
Absolutely, Five Guys Shift Leads often transition into management roles, gaining experience in team leadership, performance evaluation, and operational oversight. The company’s culture promotes internal growth, making it a strategic step for those targeting long-term careers in hospitality management.
Starting at $19.00 per hour plus tips and bonuses, Five Guys offers a competitive compensation package in Alpharetta’s market. This rate aligns well with local fast-food leadership wages, enhanced by benefits like free meals and performance incentives that boost overall earnings.
Alpharetta’s growing dining market means Shift Leads face high customer volume and diverse guest expectations, requiring quick decision-making and strong team coordination. However, the area’s supportive community and local hiring demand create solid opportunities for stable employment and skill development.
Five Guys prioritizes enthusiasm for quality food, a proactive attitude, and a genuine desire to uplift team dynamics. They value leaders who thrive in energetic settings, embracing accountability while fostering a positive, customer-centric environment unique to their brand ethos.
Shift Leads at Five Guys are integral to maintaining a fun, team-oriented atmosphere. They receive ongoing mentorship and real-time feedback, empowering them to shape shift performance and guest satisfaction, reflecting the company’s commitment to growth and employee engagement.
A Shift Lead in food service blends operational multitasking with people management, often in a fast, customer-facing setting. Unlike retail or technical leads, this role demands hands-on food safety adherence and guest interaction, requiring a unique combination of leadership and frontline service skills.
Local demand for Shift Leads in Alpharetta is strong due to the area's expanding restaurant sector. Candidates with prior leadership experience and flexible availability often experience quicker hiring processes, especially at popular chains like Five Guys, where consistent quality and team fit are highly valued.