NexlintoShift Lead
Company : Five Guys
Location : Clarkston, GA, 30021
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys in Clarkston integrates coaching with hands-on management to energize staff while ensuring smooth daily operations. This dual focus helps maintain food quality and customer satisfaction, fostering a positive environment that directly supports the restaurant’s success and team growth.
Yes, Shift Leads at Five Guys navigate high-volume service while keeping morale high. They must adapt quickly to fluctuating demands, resolve guest issues promptly, and train diverse team members—all under time pressure, requiring strong communication and multitasking skills.
Starting as a Shift Lead at Five Guys often leads to supervisory and managerial roles, as the position builds critical skills in team leadership, operations oversight, and customer service. Demonstrating reliability and initiative can accelerate promotions within this growth-oriented company.
Five Guys provides real-time feedback and structured performance reviews for Shift Leads, alongside mentorship opportunities. This environment encourages continuous learning and skill enhancement, empowering leaders to refine operational strategies and foster team excellence.
Clarkston’s Shift Lead roles, including Five Guys, typically offer starting pay around $19 per hour, which is competitive locally. When combined with tips, bonuses, and benefits like healthcare and 401(k), this compensation package aligns well with regional food service leadership roles.
Clarkston’s restaurant scene is bustling, creating steady demand for experienced Shift Leads. Local eateries, including chains like Five Guys, often seek reliable leaders to manage busy shifts, reflecting the area's growing hospitality sector and customer volume.
Five Guys’ team-oriented and supportive culture encourages Shift Leads to prioritize cooperation and positivity. This workplace ethos helps leaders foster a productive environment, where employee engagement and guest satisfaction are equally valued during every shift.
Five Guys emphasizes quality and team mentorship more than many fast-food competitors. Shift Leads here not only manage operations but actively coach staff and contribute to a fun, collaborative atmosphere, which can enhance job satisfaction and career growth.
Shift Leads at Five Guys juggle multiple duties—from supervising food prep to resolving guest concerns—while maintaining high standards. Their ability to prioritize tasks and stay calm under pressure is crucial for keeping shifts running smoothly.
Success as a Shift Lead here hinges on strong communication, leadership, and adaptability. Candidates should focus on team motivation, food safety knowledge, and quick problem-solving to meet the dynamic pace of Clarkston’s busy restaurant environment.