NexlintoShift Lead
Company : Five Guys
Location : Bellwood, IL, 60104
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Ensuring food quality and safety involves close monitoring of preparation processes, enforcing hygiene protocols, and promptly addressing any deviations. In Bellwood's fast-paced environment, a Shift Lead must balance speed with strict adherence to standards to keep customers satisfied and meet health regulations.
Successful Shift Leads demonstrate strong communication, the ability to motivate diverse teams, and decisiveness under pressure. At Five Guys, fostering a positive atmosphere while managing operations efficiently is key to driving team productivity and delivering excellent customer experiences.
While formal certifications aren't always mandatory, food safety training like ServSafe is highly valued in Bellwood's restaurant sector. Employers often prioritize candidates who understand health codes and can implement safe food handling, enhancing both compliance and customer trust.
Shift Leads not only oversee operational tasks but also coach and mentor team members, balancing hands-on duties with leadership responsibilities. Unlike purely production-focused roles, Shift Leads are key in shaping team dynamics and ensuring customer satisfaction throughout their shifts.
Bellwood’s growing restaurant scene means moderate competition for Shift Lead roles, with Five Guys seeking candidates who combine leadership skills with a passion for food service. Demonstrating reliability and a positive attitude can give applicants an edge in this local market.
Five Guys offers structured mentorship, performance feedback, and promotion opportunities for Shift Leads aiming to move into management. The company’s culture encourages learning and growth, making it a fertile ground for ambitious employees to advance within the restaurant hierarchy.
Shift Leads at Five Guys in Bellwood start around $19.00 per hour, with additional income from tips and weekly secret shopper bonuses. This pay structure rewards leadership and team performance, making the role financially appealing for motivated candidates.
Five Guys Shift Leads emphasize hands-on leadership and team mentorship more intensively, balancing operational oversight with fostering a supportive environment. This contrasts with some chains that may focus more on task management rather than employee development during shifts.
Evening shifts often face peak customer volumes and limited staffing. Effective Shift Leads in Bellwood anticipate busy periods, allocate tasks efficiently, and maintain team morale to keep service smooth and quality consistent throughout the shift.
Starting as a Shift Lead at Five Guys provides hands-on leadership experience, exposure to daily restaurant operations, and access to growth paths. This role is a practical stepping stone for anyone aiming to build a lasting management career within Bellwood’s vibrant food service industry.