NexlintoShift Lead
Company : Five Guys
Location : Little Canada, MN, 55109
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership with a focus on team morale and operational excellence. Shift Leads here actively coach staff, manage quality standards, and directly influence guest experience, creating a supportive environment unique to their culture in Little Canada’s competitive food service market.
Successful Shift Leads demonstrate strong communication, quick decision-making, and the ability to motivate diverse teams under pressure. They prioritize customer satisfaction, uphold food safety, and foster teamwork to keep shifts running smoothly in fast-paced environments.
Yes, Five Guys actively promotes internal growth, offering Shift Leads opportunities to advance into management roles. Demonstrating leadership, operational knowledge, and consistent performance can lead to store management or corporate positions within the company.
Shift Leads on later shifts manage team assignments, maintain food quality under lower staffing levels, and handle closing duties. They ensure store readiness and address guest concerns efficiently while maintaining a positive work atmosphere during off-peak hours.
Little Canada’s hospitality sector is moderately competitive, with demand for skilled Shift Leads steady due to the city’s growing food service industry. Candidates with prior leadership experience and a focus on customer service stand out in local job searches.
Indeed, Five Guys provides a comprehensive benefits package including medical, dental, vision, and 401(k) options, alongside weekly secret shopper bonuses, free meals during shifts, and access to mentorship programs, enhancing overall employment value.
Shift Leads in Little Canada typically start at $19.00 per hour at Five Guys, supplemented by tips and performance bonuses. This competitive pay aligns with regional standards for fast-food supervisory roles and reflects the responsibility level.
Five Guys empowers Shift Leads with real-time feedback tools and mentorship to navigate high-pressure shifts. This support helps them manage crew assignments effectively, foster positivity, and uphold quality standards amid fast-paced restaurant demands.
Five Guys offers a unique blend of competitive pay, tip-sharing bonuses, and a collaborative culture focused on personal growth. This combination attracts candidates seeking both financial rewards and a positive, team-oriented workplace environment.
Shift Leads receive training on food safety protocols and are responsible for store readiness, including cleanliness and organization. Regular performance reviews and secret shopper feedback help reinforce these critical operational standards consistently.