Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Unlike a technician focused solely on vehicle servicing, an Oil Change Assistant Manager in Avon, OH oversees daily shop operations, guides team members, and ensures customer satisfaction, blending leadership with hands-on tasks. This hybrid role is pivotal in maintaining service quality while fostering a productive work environment.
This position frequently serves as a springboard into advanced managerial roles within automotive service centers or broader operations management. It offers valuable leadership experience and technical skill development, making it ideal for those aiming to climb the automotive service career ladder.
While previous automotive knowledge can be helpful, Driven Brands provides paid training, emphasizing leadership potential and customer-focused attitude over technical background. This approach allows motivated individuals without prior experience to thrive and develop essential skills.
Employees enjoy competitive hourly wages complemented by bonus opportunities, free oil changes as a staff benefit, paid time off eligibility, and comprehensive health insurance options. Additionally, 401(k) matching and rapid advancement prospects underscore Driven Brands’ commitment to employee growth.
Driven Brands emphasizes a fast-paced environment where assistant managers actively lead shop operations, mentor staff, and maintain service standards. Compared to peers, there’s a strong focus on combining leadership duties with light automotive service, fostering a balanced and engaging role.
Local employers value candidates who demonstrate leadership and safety awareness, though formal certifications aren't always mandatory. However, familiarity with basic automotive maintenance and safe shop practices can enhance employability in Avon’s competitive oil change sector.
Typically, this role offers hourly pay between $16 and $22, depending on experience and performance bonuses. The competitive compensation reflects the blend of supervisory responsibilities and technical tasks common in Avon’s automotive service industry.
Due to steady automotive service needs in Avon, hiring for assistant managerial roles tends to be consistent, offering reliable job stability. Local demand supports ongoing recruitment, especially for candidates who demonstrate leadership potential and customer service excellence.
Driven Brands integrates paid training, employee perks like free oil changes, and a fast-track promotion model, distinguishing its assistant managers by nurturing growth and rewarding performance within a supportive environment.
Absolutely. The company emphasizes mentoring new hires, coaching team members, and stepping into shop manager duties when needed, making leadership cultivation a core aspect of the assistant manager's role at Driven Brands.