Position Summary:
We are seeking an Assistant Operations Manager to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Help the General Manager in managing the daily operations and sales results.
- Assemble, employ, mentor, and enhance an effective sales staff to drive results.
- Drive revenue growth by acquiring new members, selling personal training services, and implementing local outreach programs.
- Deliver exceptional service to meet the needs and ensure the happiness of members.
- Administer scheduling, reporting, and regulatory compliance needs.
- Participate actively in local and community marketing initiatives to drive lead generation.
- Cultivate a positive, spirited, and collaborative environment among team members.
Qualifications:
- Well-documented experience in sales performance and customer satisfaction.
- Skilled in overseeing and cultivating a team's development.
- - Skilled in effective communication, organization, and time-management techniques.
- Exhibits a spirited, dynamic, and driven demeanor.
- Flexibility needed to work evenings and weekends, specifically on a Friday-Tuesday rotation.
- Zeal for health and progress in the workplace.
Compensation & Benefits:
- There is a possibility to secure a monthly bonus that exceeds $1,000
- The Commission on personal training package sales is under evaluation for potential updates
- Health benefits
- The 401(k) program, which can be accessed after one year of work, permits employees to set aside pre-tax income into a retirement account
- Benefit from a no-charge Crunch Fitness membership for free
- An energetic and group-focused professional environment that promotes enthusiasm and camaraderie
- Growth potential for professionals in a rapidly proliferating company
Why Join Us:
Crunch provides a work environment that is more than just a job, it's an opportunity to motivate others, achieve your career objectives, and thrive in a supportive and enjoyable setting. If you are ready to bring enthusiasm, dedication, and direction to the fitness field, we would be thrilled to welcome you to our team.
About Us:
In the domain of health and fitness, Crunch Fitness is recognized for its unique approach that merges the seriousness of working out with an element of entertainment, all underpinned by a philosophy of inclusivity. With a current network of 45+ gyms and plans for further expansion, Crunch is positioned as one of the fastest-growing fitness brands nationwide. The facilities are equipped with state-of-the-art machines for cardio and strength training, offer diverse group classes like Zumba and Yoga Body Sculpt, and foster a supportive and dynamic environment.
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Frequently Asked Questions
Crunch Fitness’s Assistant Operations Manager in Hayward is tasked with both guiding team members and expanding membership sales. This dual focus involves mentoring staff to meet performance goals while actively driving revenue through membership acquisition and personal training services, fostering a dynamic, results-oriented environment.
Yes, the position requires flexibility including a Friday to Tuesday rotation, which covers weekend hours. This schedule ensures operational coverage during peak gym usage times and supports continuous member engagement, reflecting Hayward’s active fitness community needs.
Key differentiators include proven sales expertise, team development abilities, and effective communication. A successful Operations Assistant Manager combines organizational savvy with a passion for fitness, enabling them to elevate member satisfaction and staff performance simultaneously.
Many start by mastering day-to-day club management and sales leadership, then progress to general management or corporate roles. Demonstrated ability to boost membership and nurture teams often opens doors to broader operational leadership within expanding fitness chains.
Balancing high sales targets with exceptional member experiences is critical yet challenging. Additionally, overseeing regulatory compliance and staff schedules in a lively, customer-focused gym demands adaptability and strong multitasking skills.
Hayward’s growing population and emphasis on wellness increase demand for skilled operations managers. Competition is moderate to high, driven by local fitness trends and Crunch Fitness’s reputation, attracting candidates with a mix of sales acumen and leadership prowess.
Salaries typically range from $55,000 to $70,000 annually, with potential bonuses exceeding $1,000 monthly. Commission on personal training sales may augment earnings, reflecting the role’s blend of operational duties and sales responsibilities in Hayward’s market.
Crunch Fitness emphasizes an energetic, fun-filled atmosphere combining serious workouts with entertainment. Their Assistant Operations Managers engage in community marketing and foster camaraderie, promoting a spirited culture that differentiates this role from more conventional fitness management jobs.
Community outreach is a vital component, aimed at generating leads and boosting membership. The role involves organizing local events and marketing initiatives, embedding the gym within Hayward’s social fabric to enhance visibility and member loyalty.
While specific certifications aren’t always mandatory, credentials in fitness management, sales training, or customer service excellence improve candidacy. Familiarity with local health regulations and leadership experience also weigh heavily in this competitive region.