Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Assistant managers at Driven Brands blend hands-on vehicle maintenance with leadership duties, unlike standard oil change jobs. They oversee shop operations, support team development, and ensure customer satisfaction, making the role both supervisory and technical within Sheffield Lake’s busy automotive service scene.
Driven Brands offers paid training and fast-track advancement for assistant managers, helping you develop leadership and technical skills. This position in Sheffield Lake provides a solid foundation for climbing the automotive service ladder with perks like bonuses, insurance, and 401(k) matching.
Successful candidates need to handle tasks like lifting up to 50 pounds, moving safely around service pits, and enduring varied temperatures. This physical stamina ensures smooth shop operations and safety compliance in the hands-on environment typical of Sheffield Lake’s oil change shops.
While no mandatory certifications are listed, familiarity with automotive service basics and leadership potential boost your chances locally. Employers in Sheffield Lake value candidates who combine technical aptitude with strong teamwork and customer service skills.
Sheffield Lake has a moderate demand for automotive service leadership roles, with Driven Brands actively recruiting. Candidates with a positive attitude and willingness to learn typically face less competition, given the blend of hands-on and managerial tasks in this niche.
Driven Brands provides perks like free oil changes, paid time off, and medical coverage options. Their assistant managers benefit from paid training and bonus schemes, creating an attractive package tailored to those pursuing stable, growth-oriented careers in Sheffield Lake’s automotive sector.
Yes, the assistant manager is actively involved in processing payments and performing oil changes and light maintenance. This dual role ensures they maintain service quality and customer satisfaction, combining operational oversight with hands-on service delivery at Driven Brands.
In Sheffield Lake, assistant managers in oil change services generally earn between $15 to $19 per hour, with additional bonuses based on performance. This compensation reflects the role’s hybrid technical and leadership nature, along with local market standards.
Driven Brands emphasizes a performance-driven, team-oriented culture where assistant managers lead by example. In Sheffield Lake, this translates to a fast-paced environment requiring proactive coaching and maintaining safety and service standards to keep operations running smoothly.
Managing peak traffic periods, coordinating team workflows, and maintaining inventory accuracy can be demanding. In Sheffield Lake’s active market, balancing customer satisfaction with efficient service delivery and safety protocols requires strong multitasking and problem-solving skills.