Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Haysville, KS has a moderate demand for shift lead positions, especially in fast food and retail sectors. Local businesses like Five Guys often seek candidates with leadership skills, but competition remains manageable due to steady job openings and community growth.
While formal certifications aren’t mandatory for shift leads in Haysville, having food safety training or a ServSafe certification can boost your candidacy. Employers here appreciate candidates familiar with local health regulations and safety standards.
A shift lead must demonstrate strong communication, team motivation, and multitasking abilities. Mastering crew coordination, maintaining food quality standards, and handling customer concerns efficiently are key to thriving in this leadership role.
Starting as a shift lead offers hands-on experience in managing operations and people, laying a foundation for roles like store manager. Consistently showcasing leadership, problem-solving, and operational excellence typically opens doors to promotions within hospitality chains.
Besides managing teams, shift leads oversee food safety compliance, ensure store cleanliness, support opening and closing tasks, and track shift performance metrics. They act as the operational backbone during shifts, ensuring smooth service flow.
Five Guys provides shift leads with mentorship, real-time feedback, and structured performance reviews. This supportive environment encourages skill development in leadership, operational management, and customer service, fostering a clear career path.
Yes, Five Guys offers a competitive base starting at $19.00 per hour for shift leads in Haysville, supplemented by tips and bonus opportunities like secret shopper rewards, making the compensation package attractive within the local market.
Five Guys cultivates a fun and team-oriented atmosphere where shift leads encourage positivity and cooperation. The culture emphasizes mutual support, fast-paced energy, and shared success, creating an engaging environment for leaders and crew alike.
While related, 'shift lead' specifically focuses on managing a particular shift's workflow and team, whereas 'operations lead' may cover broader strategic responsibilities. 'Line lead' typically concentrates on specific production or service lines rather than full-shift oversight.
Shift lead jobs in Haysville, including those at Five Guys, often feature comprehensive benefits such as medical, dental, vision, and 401(k) plans. These perks align well with regional standards, making local openings competitive for candidates seeking stability.