NexlintoShift Lead
Company : Five Guys
Location : Canton, CT, 06019
Job Type : Full Time / Part Time
Date Posted : 8 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys in Canton emphasizes a team-first culture, combining hands-on leadership with high standards in food quality and guest experience. Compared to other locations, Canton offers a supportive environment with opportunities for weekly bonuses and robust benefits, reflecting local workforce expectations and competitive pay.
Strong communication, motivation of diverse teams, and quick decision-making are essential. A Shift Lead must inspire positivity, enforce food safety, and handle guest concerns efficiently, balancing operational demands with team morale to maintain smooth shift flow.
Canton's traffic varies by time of day, with peak hours possibly extending commute times. Considering flexible shifts or carpooling can ease travel. Proximity to main roads and public transit options also influence daily travel convenience for local candidates.
Canton's hospitality sector is moderately competitive, with steady demand for leadership positions in fast-casual restaurants. Five Guys attracts applicants seeking upward mobility and team-oriented work, so showcasing leadership experience and customer service excellence helps stand out.
Absolutely. The position acts as a springboard toward management, with mentorship and performance reviews supporting growth. Employees demonstrating initiative and leadership can progress to assistant manager or store manager roles, benefiting from Five Guys' internal promotion culture.
Managing crew assignments, ensuring compliance with food safety, training staff, and maintaining store readiness are key. Shift Leads also address customer feedback promptly and track shift performance metrics, all while fostering a positive, productive team atmosphere.
Five Guys offers competitive base pay starting at $19/hour, supplemented by tips and weekly secret shopper bonuses. Additional perks include free meals, comprehensive medical and retirement benefits, plus a collaborative environment designed to reward leadership and dedication.
Five Guys prioritizes a hands-on leadership approach with real-time feedback and mentorship. The focus on quality food, cleanliness, and customer service, combined with team-shared bonuses and a fun workplace, distinguishes this role from more rigid fast-food environments.
Through structured performance reviews and ongoing mentorship, Five Guys fosters leadership skills and operational knowledge. Shift Leads are empowered to take initiative, adapt quickly, and prepare for higher management roles within the company’s growth-oriented framework.
Starting pay is about $19.00 per hour at Five Guys, with tips and bonuses enhancing total earnings. This wage aligns well with local fast-food leadership roles, offering competitive compensation that reflects Canton’s cost of living and labor market conditions.