Job Title: Assistant General Manager
About Us:
Crunch Fitness is a gym that believes in making serious exercise fun by combining fitness and entertainment under our “No Judgments” philosophy. With 45+ locations and more on the way, Crunch is one of the fastest-growing fitness brands in the country. Our clubs feature state-of-the-art cardio and strength training equipment, group classes like Zumba and Yoga Body Sculpt, and a welcoming, high-energy environment.
Position Summary:
We are seeking an Assistant General Manager (AGM) to help lead one of our Crunch locations. The AGM is responsible for supporting overall club operations, driving membership sales, developing staff, and ensuring members have an exceptional experience. This is an opportunity to grow your career with a company that values passion, performance, and fun.
Key Responsibilities:
- Support the General Manager in overseeing daily operations and sales performance.
- Recruit, hire, train, and develop a high-performing sales team.
- Drive revenue growth through memberships, personal training sales, and local outreach initiatives.
- Deliver exceptional customer service and ensure member satisfaction.
- Manage scheduling, reporting, and compliance requirements.
- Actively participate in community and local marketing efforts to generate leads.
- Maintain a positive, energetic, and team-oriented culture.
Qualifications:
- Proven track record in sales and customer service.
- Experience leading and developing a team.
- Strong communication, organizational, and time-management skills.
- Competitive, outgoing, and motivated personality.
- Ability to work evenings and weekends (Friday–Tuesday schedule).
- Passion for fitness and professional growth.
Compensation & Benefits:
- $20/hour base pay
- Monthly bonus potential of $1,000+
- Commission on personal training package sales
- Health benefits
- 401(k) (after 1 year)
- Free Crunch Fitness membership
- Exciting, team-oriented work environment
- Career growth opportunities in a rapidly expanding company
Why Join Us:
At Crunch, working here is more than just a job — it’s a chance to inspire others, achieve your own career goals, and grow in a supportive, fun environment. If you’re ready to bring energy, passion, and leadership to the fitness industry, we’d love to have you on our team.
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Frequently Asked Questions
Crunch Fitness in Gastonia values leaders who understand local members’ preferences, focusing on blending high-energy workouts with community engagement. The AGM role here demands adapting sales strategies to Gastonia’s growing fitness demand, ensuring member retention aligns with regional health trends and competitive gym offerings.
Gastonia AGMs often juggle broader operational responsibilities due to smaller team sizes compared to big cities. The role requires hands-on leadership, personalized member interaction, and tailoring membership drives to a tight-knit community, differing from the segmented management structures in larger markets.
Success as an AGM hinges on a proven ability to drive sales through motivational coaching, strong communication, and operational savvy. Experience in recruiting and nurturing a high-performing team, plus a passion for fitness culture, significantly enhances leadership effectiveness in dynamic gym environments.
Many AGMs leverage their operational and sales experience to transition into General Manager roles by demonstrating consistent revenue growth, staff development, and strategic community outreach. Mastery of local market nuances and team leadership often accelerates promotion opportunities in expanding fitness chains.
Handling fluctuating membership sales, managing staff schedules, and sustaining member satisfaction are daily hurdles. Effective AGMs implement proactive training, streamline communication, and foster a positive culture that motivates both employees and members to overcome operational pressures.
Crunch AGMs are expected to cultivate an inclusive, energetic club atmosphere by promoting diverse group classes and encouraging staff to engage members authentically. Leadership here balances rigorous business goals with fostering a welcoming environment that supports Crunch’s unique fitness-entertainment blend.
AGMs receive a competitive $20/hour base pay complemented by monthly bonuses exceeding $1,000, commissions on personal training sales, and health benefits. Additional perks include a free gym membership and 401(k) eligibility after one year, supporting both financial and wellness aspects.
While not explicitly stated, Crunch emphasizes staff development and leadership growth, implying access to internal training programs focused on sales, customer service, and team management to empower AGMs with skills crucial for club success.
Yes, this role involves a Friday-to-Tuesday work schedule including evenings and weekends, aligning with peak gym usage hours. Candidates comfortable with these hours can thrive by maximizing member engagement and operational oversight during high-traffic periods.
Crunch’s fast-growing brand, emphasis on fun fitness, and comprehensive benefits package create a vibrant workplace. AGMs gain career growth in a supportive setting that blends entertainment with serious exercise, distinguishing it from traditional gym management roles locally.