NexlintoGeneral Manager
Company : Five Guys
Location : Haw River, NC, 27258
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys, a General Manager thrives by fostering open communication, motivating a dynamic team, and leading with humility. Embracing a people-first approach directly influences team morale and operational efficiency, critical in a fast-paced Haw River restaurant setting.
General Managers at Five Guys must excel in multi-tasking across shifts, real-time problem solving, and financial oversight. Unlike other roles, they balance hands-on crew leadership with strategic cost management, ensuring smooth daily operations in a high-energy environment.
Growth paths include advancing to regional management or specialized operational roles within Five Guys. The brand’s rapid expansion supports leadership development, making Haw River a launchpad for higher-level managerial and corporate positions.
Five Guys’ culture, centered on teamwork and a lively atmosphere, requires General Managers to lead with enthusiasm and adaptability. Managing cross-trained staff while maintaining a fun yet efficient workspace is key to delivering the brand’s signature guest experience.
Haw River’s smaller market means building strong local community ties and adapting to less staff turnover. Unlike NYC’s fast-paced turnover, managers here focus more on cultivating consistent team dynamics and personalized customer relationships.
Certification like ServSafe is highly valued, alongside leadership experience in food service. North Carolina employers often prioritize candidates with proven people management skills and a commitment to health and safety standards.
Five Guys provides ongoing leadership training and emphasizes a collaborative environment, enabling General Managers to delegate effectively while staying engaged in daily operations. This balance sustains high service quality and team motivation.
General Managers at Five Guys in Haw River can expect a competitive base pay typically ranging from $50,000 to $65,000 annually, complemented by quarterly bonuses tied to restaurant performance, reflecting local market standards in restaurant management.
Five Guys emphasizes a people-first culture and cross-training, creating a more collaborative and engaging management experience. Compared to larger chains, managers here often enjoy greater autonomy and a more vibrant team atmosphere.
Shift management involves rotating between opening and closing duties, requiring flexibility and stamina. The local pace demands proactive problem-solving and seamless communication to maintain the brand’s high standards in a community-focused environment.