NexlintoShift Lead
Company : Five Guys
Location : Avondale Estates, GA, 30002
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes a hands-on approach where Shift Leads not only manage but actively participate in daily operations, fostering a fast-paced team environment. This position uniquely balances coaching, quality control, and guest interaction, making it a pivotal step toward management within a highly energetic, customer-focused culture.
Absolutely, Five Guys offers structured growth opportunities where a Shift Lead can progress into higher management roles. The company supports this through mentorship, real-time feedback, and performance reviews designed to prepare team members for increased responsibilities in restaurant operations.
Candidates should bring strong communication skills, leadership experience in fast-paced settings, and a genuine passion for customer service. Reliability, problem-solving ability, and adaptability are crucial to effectively managing crews and ensuring smooth shift operations.
Avondale Estates has a growing hospitality sector with steady demand for mid-level leaders like Shift Leads. Competition is moderate, so candidates with hands-on leadership experience and customer service excellence tend to stand out in local hiring pools.
Avondale Estates offers accessible roadways and public transit options, making commutes manageable for Shift Leads. Many employees benefit from carpooling or nearby bus routes, which can ease daily travel to this location.
Five Guys integrates team spirit and positivity into the Shift Lead position by encouraging collaborative environments and recognizing contributions through bonuses like secret shopper rewards. This approach fosters a supportive workplace where leadership is about motivation and shared success.
Starting at $19 per hour plus tips and bonuses, this pay rate is competitive for restaurant leadership roles in the Avondale Estates area. Additional benefits like free meals, 401(k), and health coverage enhance the overall value offered to Shift Leads.
Shift Leads oversee crew coordination, ensure compliance with food safety, and handle customer concerns directly, adding layers of accountability and operational control that go beyond routine task execution typical for line staff.
Successful Shift Leads demonstrate motivational communication, decisiveness in fast-paced scenarios, and the ability to foster teamwork under pressure. These traits help maintain high standards in food quality and customer service throughout their shifts.
Hiring demand remains relatively steady year-round due to consistent customer flow in the area. However, occasional upticks may occur during local events or holiday seasons, prompting increased staffing needs and opportunities for prospective Shift Leads.